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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Brilliant company

5
By miles is a brilliant way of keeping the cost of my family car down as I’m only driving at the weekends. Can’t recommend enough thanks Reviewed on: 4th August 2021
john morgan's avatar
john morgan

very easy to install & use

5
very easy to set up and use. Good savings for a low mileage driver Reviewed on: 4th August 2021
Danny Jackson's avatar
Danny Jackson

Best insurance out there

5
Having been a driver for over 15 years, By Miles is by far the most value for money I’ve ever found. Paying a small one off annual fee to cover it then paying per mile has saved me at least £300. Have recommended to all my family and friends Reviewed on: 4th August 2021
Em's avatar
Em

Great customer service and great price

5
Recommend through a friend and I also recommend to another friend - no issues or problems and good value for money Reviewed on: 4th August 2021
Brooke noble's avatar
Brooke noble

About time for a service like this

5
Easy to book and very fair pricing. About time for a pay for usage insurance system well done! Reviewed on: 4th August 2021
Robert Ramcharan's avatar
Robert Ramcharan

Top star!

5
Brill for first time driver getting to know roads and their car. The price is very reasonable and also stores the postcode for if I ever lose it. Highly recommend By Miles Reviewed on: 4th August 2021
Mel's avatar
Mel

Easy and cheap

4
By miles is using a novel approach to vehicle insurance that is practical and cheap. Reviewed on: 4th August 2021
KB's avatar
KB

Great insurance policy

5
Love this insurance policy. The prices are very fair and the mileage tracker is very easy to set up. The app is easy to use and its good to be able to keep track. I wouldn't recommend the policy to anyone who covers a lot of mileage but for me it's perfect. Reviewed on: 4th August 2021
Sian's avatar
Sian

New policy

5
Bought insurance off this company as I work from home now with limited mileage. Saved at least £200 Reviewed on: 4th August 2021
Kris Bache's avatar
Kris Bache

Efficient, easy to use and cost effective!

5
Fantastic customer service, app is handy and easy to use, helping you stay on track of your monthly mileage. Cost effective and convenient. Would definitely recommend!! Reviewed on: 4th August 2021
Hayley Rockley's avatar
Hayley Rockley

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