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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

You pay for what you drive, and competitive prices too

4
The app is really easy to use and it's always updated, near instant! Reviewed on: 4th August 2021

Excellent Service

5
Very quick and helpful service, all questions answred promptly, very professional service Reviewed on: 4th August 2021

Love it

5
Such an easy and efficient process Reviewed on: 4th August 2021

Excellent low cost insurance for low mileage drivers

5
Efficient insurance provider. Always happy to help by phone, chat or email. Policy works very smoothly with no problems. Ideal low cost car insurance for low mileage drivers. Reviewed on: 4th August 2021

Fantastic

5
I love that I only pay for what I use I enjoy walking and feel like I was being penalized for not using my car by having to pay £700 and hardly drive Reviewed on: 4th August 2021

Best decision ever made joining by miles

5
So easy, so helpful and trustworthy! Wish I joined sooner! Reviewed on: 4th August 2021

Cheaper than anyone else... By Miles!

5
Signing up was super easy, coverage was identical to my previous provider, and even if I drive my full mileage that I was covered for last year, its still half the price. I can't see myself leaving By Miles for a long time. Reviewed on: 4th August 2021

Great for people who don't do many miles

5
Checked out other companies, but none as good Reviewed on: 4th August 2021

Perfect

5
I do about 400 miles a month so it’s perfect for me Reviewed on: 4th August 2021

Excellence

5
Good service, reasonable costs, superb web site for information Reviewed on: 4th August 2021

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