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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Good value and simple

5
App is easy to use to track your monthly usage and overall it is very good value and fair. Reviewed on: 4th August 2021
sam parker's avatar
sam parker

Amazing car insurance during COVID

5
Some month I drive more and some I drive less so I only pay for the miles I drive, I have also already recommended my family and we both got £50 worth of free miles which has covered me for a few months of driving, so I have not needed to pay for my insurance! Awesome Reviewed on: 4th August 2021
HKhimji's avatar
HKhimji

Excellent company

5
I’ve been with By Miles for a couple of months, I love how easy they make everything. The sign up process was great and the monthly payment system is clear and comprehensive. Reviewed on: 4th August 2021
mandymcc123's avatar
mandymcc123

Amazing

5
This insurance company is very good and is so simple to do and their customer service is second to none. Reviewed on: 4th August 2021
Nicholas Sloan's avatar
Nicholas Sloan

Finally

5
So happy I found this, my car does such low mileage and I was sick of paying so much to insure it. Was genuinely considering selling my car until I found this. Reviewed on: 4th August 2021
Drefxab's avatar
Drefxab

Simple but great idea

4
I live in centre city and very rarely use my car, maybe 4 or 5 times a month. So this idea is great. Even if you did drive frequently it's very cost effective insurance. Reviewed on: 4th August 2021
Zach's avatar
Zach

Vote for miles

5
No problems easy to use fair charges easy notifications Reviewed on: 4th August 2021
Marilyn Robinson's avatar
Marilyn Robinson

Excellent service and saves money

5
I have used Bymiles for 10 months and found it to be excellent. Saving money by only paying for what I drive and not what I might drive. I have already recommended to another person who had joined Bymiles.. Simple to use and the App works a treat to see where you have been and what it cost. Reviewed on: 4th August 2021
Simon Pettengell's avatar
Simon Pettengell

Great Concept - finally a car insurer that understands my needs

5
Excellent idea to have pay as you go car insurance. The mileage tracker is really useful for business expenses and I can rest at ease knowing I'm only paying for what I'm using. Reviewed on: 4th August 2021
Joe Bailey's avatar
Joe Bailey

Great value, keeps you aware of the mileage the car is used

5
Efficient and novel insurance plan Reviewed on: 4th August 2021
Barry Aitken's avatar
Barry Aitken

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