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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best insurance ever

5
Best insurance I ever had. Flexible to the point you only pay for what you use. Innovative. Don’t go anywhere else. Reviewed on: 4th August 2021
Neil M's avatar
Neil M

Big saving on insurance policy

5
Shame that this company didn’t operate many years ago as I would have saved quite a sum of money Reviewed on: 4th August 2021
Stuart Ansher's avatar
Stuart Ansher

Great Company

5
By Miles is by far the best car insurance policy I have had. Not just because I only get charged for my actual mileage, (which is low) so save me money but the app is excellent. Downloading documents is very easy. The app also monitors your car battery and notifies you when it may be getting low. All round excellent and have always recommend to my friends and family Reviewed on: 4th August 2021
Lee 's avatar
Lee

Very good value

5
I don't use my car for much during the week, so being able to pay for insurance only when I'm using it is super useful. When I got on a trip for a week, I can plan the price of the extra insurance into those costs. Super idea, and way better than having a black box track your driving habits Reviewed on: 4th August 2021
Stuart Campbell's avatar
Stuart Campbell

Efficient and affordable

5
After coming across by miles insurance I don’t think I will be looking at any other insurance again! Other insurances were charging me over £1000 for the year, where as by miles I was charged a flat rate first of £307 to have car on road, then 5.7p per mile after, all in all including the flat rate of £307 by the end of the insurance year I will have saved £500 at the least compared to other insurance quotes! Reviewed on: 4th August 2021
Hasny's avatar
Hasny

Insurance that suits my needs

5
Finally an insurance policy that meets my needs, I work from home and use my car irregularly so now I only pay for the miles I use. It’s great and saved me a fortune. Reviewed on: 4th August 2021
Lee Dewhurst's avatar
Lee Dewhurst

Value for money insurance

5
By Miles is a very flexible pay per mile insurance which is exceptional for customers that don’t drive a lot, and even has a max mileage cap on miles for longer trips to give customers value for money even when they have to drive longer distances. I would highly recommend By Miles to anyone. Reviewed on: 4th August 2021
Alex 's avatar
Alex

Cheap, friendly and easy

5
Very good company, easy to deal with and cheap for young drivers Reviewed on: 4th August 2021
Vijay Khunti's avatar
Vijay Khunti

Easy to use

5
No fuss insurance only pay for what you use tracker also adds security and gives peace of mind Reviewed on: 4th August 2021
Colette Fernon's avatar
Colette Fernon

Easy, efficient, smart

5
Easy to set up, good customer service, smart app/way of tracking mileage and save money if you’re a low mileage driver. Would completely recommend based on service to date! Reviewed on: 4th August 2021
Sarah's avatar
Sarah

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