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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Brilliant service and very affordable.

4
This is the second year I am with this company, they have saved me a lot of money. I recommend my sister and she saved over £300. Reviewed on: 15th September 2020
Paramjit Kaur's avatar
Paramjit Kaur

Great Insurance Provider with Great Service

5
My second year with this insurer, didn’t think twice about going back. The by miles service is first class and the policy the style of policy they offer completely suits what I need. I have always highly recommended this company and will continue to do so Reviewed on: 15th September 2020
Teresa's avatar
Teresa

Found to helpful and give good hints imfor .

5
I like the way they give updates on i formation which good help with safe driving . Reviewed on: 15th September 2020
Dennis Hopper's avatar
Dennis Hopper

Pay as you go

5
Great for low mileage drivers, lots of money can be saved Reviewed on: 15th September 2020
Andy Lovegrove 's avatar
Andy Lovegrove

Great service

5
I love the app and the wee box that u plug into the car to read the miles done Reviewed on: 15th September 2020
Mr WU 's avatar
Mr WU

This is the way all car insurance needs to go, its the fairest way

5
I am over the moon with this setup. I am now working from home so not driving anywhere for 3 or 4 days at a time and I only pay for the miles I actually drive, not someone's estimate! Win, win in my book Reviewed on: 15th September 2020
Nanette Maguire's avatar
Nanette Maguire

Fantastic, friendly and seamless service

5
Switched after many years with another provider. Not only have they saved me money but the service is very efficient which made switching so easy. The App is brilliant and really simple to use. Highly recommend. Reviewed on: 15th September 2020
Marc's avatar
Marc

Great for short journeys

5
I primarily use my car to travel to and from my office twice a week. It's only 1.5miles but I have mobility problems so I can't walk or get public transport. I love how reasonable ByMiles was for fully comprehensive cover when I wouldn't be driving very often, and the mileage charge is super cheap. Overall, I pay ~£1-2 a month for miles I used the car for, and £200 for fully comp and breakdown cover, so it'll work out around £225 for the year, which is amazingly cheap compared with non-mileage charge insurance companies! Reviewed on: 15th September 2020
L's avatar
L

Great concept

5
This insurance is ideal for me as I don't do any motorway driving. It all runs perfectly with plenty of communication and emails when payment is taken. Have recommended to friends. Reviewed on: 15th September 2020
Miriam Spiers's avatar
Miriam Spiers

Fantastic services

5
Fast and simple to insure and get back on the road. Paying per mile not only keeps costs down, it also makes you think twice about the journey and if it's really necessary! More insurers should follow their lead... Reviewed on: 15th September 2020
Andy's avatar
Andy

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