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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

£2 per month

5
save money save the environment get fit by using my ebike more great app Reviewed on: 18th September 2020

Best insurance if you drive less

5
I've always been looking on this pay-per-mile insurance since I was working from home. It is a perfect insurance as i only pay when i drive. It is unfortunate that they dont support all the cars. Reviewed on: 17th September 2020

Great experience

5
Very good for part time drivers like me! I am very please with By Miles. Reviewed on: 17th September 2020

Low cost insurance

5
Renewed my car insurance after a year and paid less than i did in the first year. Great referral system to bring down monthly costs. Definitely recommend for send car in household, especially if not doing many miles per year. Reviewed on: 16th September 2020

Best car insurance

5
OMG! I did not know that these type of car insurances existed for low mileage drivers. I have 37years of driving experience I have to say that this is the best insurance policy I have ever had. These guys deserve 5+ stars. This is by miles in my opinion is the best insurance company in all of my years of driving. Thank you guys keep it up. Reviewed on: 16th September 2020

Cheapest option

4
I can track how my car had been used Reviewed on: 16th September 2020

A Fantastic way to insure your vehicle

5
I have insured my vehicle with ByMiles, a great way to insure the car by paying for the miles I cover. This should help reduce my premium especially with the way business is running and having times where the car isn't used. The team at By Miles were able to answer any questions about the policy prior to agreeing to go with them and have also answered any queries I have had since the policy start date. The team respond in a good time frame and are always polite. If only vehicle tax was done in the same way by paying for the miles that I am actually on the road for. Reviewed on: 16th September 2020

Less you drive more you save

5
Had this car insurance for 12 months now. So easy to sign up for apart from initial down payment, I've saved soo much money as I only do very short distances from month to month. The best part is being able to track your daily journeys and the cost. Not had any problems so yes do highly recommend. Pay per mile is the way to go, works for me. Reviewed on: 16th September 2020

Great Value

5
Great company to use if you don’t drive that much. A lot of extras included as standard. So easy to use through the app and you can constantly track how much you’re monthly payments will be. Some really great features on the app too such as journey planner, find your car and check car health. Reviewed on: 16th September 2020

Convenient & Easy Insurance

4
Really simple to join & set up. The app is easy to navigate & I like the fact I can track, at any point, just how much I'm spending per month. Based on my annual milage, the cost was already comparable with other insurers & with an additional incentive of a discount for me & my referee, it was a no brainer. Reviewed on: 15th September 2020

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