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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

A breath of fresh air in car insurance.

5
A great, flexible car insurance product suitable for those raking up fewer miles. Reviewed on: 9th September 2020
Simon's avatar
Simon

Wish I'd switched to them sooner

5
Absolutely perfect for people who do low mileage, love that it's capped at 150 miles in a day, and 10,000 a year. very competitive rates and renewal quote. Rewards you with £50 worth of free miles if you recommend a friend. The app is very easy to use and understand. Would highly recommend by miles. Reviewed on: 9th September 2020
Kevin Mayled's avatar
Kevin Mayled

Can't go wrong simply pay as you go

4
I had a claim on my car and they refused to insure me after that Reviewed on: 9th September 2020
Nigel Merrick's avatar
Nigel Merrick

Very good insurance

5
I love by miles I save a fortune to what I use to pay, very happy customer. Reviewed on: 9th September 2020
Heidi Russell's avatar
Heidi Russell

very inexpensive, excellent customer service

5
I saved more than 60% by moving from Aviva to By Miles Reviewed on: 9th September 2020
Carlos Souza's avatar
Carlos Souza

Value, class and convinient

5
Love the app usage, clarity, easy installation and most of all value for money... Best insurance I've ever had thank you. Reviewed on: 9th September 2020
Dolly Ogundimu's avatar
Dolly Ogundimu

'Fair' is just the start of it

5
Brilliant for a first insurance! Pay for what you do, suit your needs and style. The Miles tracker comes with a lot more useful tools that you would expect as well as being the most compact and non-intrusive piece of kit that it could possibly be. Easy to install easy to follow. Included in the insurance you get the most important coverage that you need plus some extras like windscreen and keys. Fair insurance means you don't need to compromise on what you get for your money and with By Miles you can be sure you get what you give and how much you do Reviewed on: 9th September 2020
Sany Sannev's avatar
Sany Sannev

Easy to use app, better communication than any other insure I have used in the past.

5
Whenever I need to make changes to my policy or have a query miles gets back to me in short time with the answer and help that I need... Would recommend to anyone. Reviewed on: 9th September 2020
Dan's avatar
Dan

Low mileage Driver

5
Car insurance premiums continue to rise and for low mileage drivers that can be particularly hard. By Miles makes sense in that you only pay insurance for the miles you drive. Reviewed on: 9th September 2020
Barry's avatar
Barry

So easy to setup and a lot cheaper

5
Had my car serviced and they disconnected the unit. I messaged by miles to let them know, they got back to me in minutes and told me not to worry as it was only off for 10 minutes,and the car had not moved.happy customer Reviewed on: 9th September 2020
Mel lodge's avatar
Mel lodge

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