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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Insurance as it should be

5
5/5 marks for service and price.quick replies to queries and great idea of pay per mile. Reviewed on: 9th September 2020
Aaroon's avatar
Aaroon

Best Car insurance company

5
Completely different( nice and pleasant) experience compare to other car insurance companies. Already recommended family and friends. Reviewed on: 9th September 2020
Azra's avatar
Azra

Seamless

5
Everything about By Miles adds up....especially the amount of money I've saved! Reviewed on: 9th September 2020
Peter Raymond's avatar
Peter Raymond

Now I can smile because I have By Miles

5
I am very happy and satisfied with bymiles. Its really wonderful and amazing for me. Choosing bymiles for my car insurance was one of the best decisions in my life; it has helped me both economically and budget wise. Reviewed on: 9th September 2020
Jasmer Singh's avatar
Jasmer Singh

Excellent service easy to use

5
BY MILES is great for people who don't travel far the customer service are very friendly and the app is easy to use i would recommend by Miles to a friend or family Reviewed on: 9th September 2020
jenny's avatar
jenny

Fair insurance at last

5
By Miles insurance are the tops for low mileage drivers like me. I can’t tell you how happy I am with my by miles policy. I was thinking of selling my car because the insurance was getting so expensive but I changed my mind when I found By Miles on Money supermarket. I was the happiest I’ve ever been with an insurance company. Thank you By Miles for keeping me on the road. Reviewed on: 9th September 2020
Barbara Atherton's avatar
Barbara Atherton

Cheap and some of the cost spread

5
Does what it says on tin, and handy to check where you were 1/2months ago Reviewed on: 9th September 2020
Malc b's avatar
Malc b

Revolutionary

5
Being able to pay per mile has made my love so much easier (and cheaper) in a topsy-turvy year. The app is fantastic too! Reviewed on: 9th September 2020
Thomas Roche's avatar
Thomas Roche

Efficient and great value

5
A completely refreshing experience in dealing with by miles in what had become a very onerous annual task. Exceptional value and service. Excellent Reviewed on: 9th September 2020
Tony's avatar
Tony

Amazing car insurers

5
Anyone on low mileage per year, by miles is the perfect and most efficient insurers and easy to use. Reviewed on: 9th September 2020
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