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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Spot on fast , and easy set up,baked bean insurance does whst it says on the can

Great service, easy set up, always kept informed, easy to get hold of, cars always tracked, cant fault service easy insurance. Reviewed on: 9th September 2020

Best Car Insurance I have ever bought by miles!

Very good value and very fair car insurance at last! Excellent customer service. I had a problem fitting the tracker in my car. Within the day I received the part I needed to make it work and was reassured that I was still fully insured in the mean time. I hope this service continues for the life of my policy. If so, I will be renewing immediately without doing a search for a cheaper option, for the first time in 30 years! Reviewed on: 9th September 2020

Practical, I like the idea ,you dont drive ,you dont pay

First time with them, but looks perfect till now, I paid less than any other insurance if I don't drive a lot, which is my case. Reviewed on: 9th September 2020

Cheap fast and just works

Is a good insurance company who deliver in time at the best prices Reviewed on: 9th September 2020

Smart and fair

I like the concept of paying per mile as I don't drive that much. By Miles have made this concept easy with very friendly and efficient app which I can also use to check my car's health. Reviewed on: 9th September 2020

Good insurance if you drive less than 20 miles a week.

As I'm working from home now I dont need to drive to work everyday so by miles is the perfect car insurance for me as I'm only paying for how much I drive, its saving me hundreds of pounds! Reviewed on: 9th September 2020

Impressed so far

First time with By Miles. So be interesting to see how it all works. Cheapest quote I had. Been having afew hiccups with the device. Used the live chat and phone to ask for help. Customer service is impressive. All very helpful, polite and patient ( like to mention Frank). All credit to the company. With live chats/emails ....they respond extremely quick. Looking forward to when its all up and running properly. With experience so far...will definitely recommend friends and family. Reviewed on: 9th September 2020

good saving

It is so helpful to have this insurance choice as a short-distance commuter! It saves me a big sum of unnecessary cost! Reviewed on: 9th September 2020

Excellent, simple, modern service

I wanted an insurance product where I felt in control and wasn’t laboured with an extortionate annual payment. The ability to monitor the number of miles you drive every day, month and year is fantastic way to understand your driving. Reviewed on: 9th September 2020

Best car insurance for low mileage

By Miles is a great choice if you are only driving a few thousand miles a year. I have halved my previous premium based on my expected 1500 miles driving in the next 12 months. Easy to fit tracker and good mobile app which accurately records all trips. Impressed so far. Reviewed on: 9th September 2020

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