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By Miles: Car insurance reviews

4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

5
I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Great value and good servuce

5
By Miles does exactly what it says on the tin.. great value for the low cost driver Reviewed on: 9th September 2020

Excellent value

5
Easy, cheap great service . Would recommend to others without hesitation Reviewed on: 9th September 2020

Exactly suits my needs

5
Because I am relatively new to insurance the quotes I was getting were astronomical. By Miles although a big deposit has cost me far less in the long run. I would not hesitate to recommend them Reviewed on: 9th September 2020

Easy online car insurance

5
The website is simple to use and the mile tracker came promptly and was easy to fit. The mileage rate is very reasonable and just what we needed for low miles use in our second car. Reviewed on: 9th September 2020

Amazing

5
Love being with this company always pay for the miles that a actually use would highly recommend Reviewed on: 9th September 2020

New customer - Very happy so far

5
Incredibly easy to quote and buy insurance, plus then install miles tracker. All information/communication has been correct, packaged nicely and app is very easy to use. Reviewed on: 9th September 2020

Superb company ! Highly recommended!

5
Very reliable and brilliant customer service always there to help . I'm very happy so far ! A+++ Reviewed on: 9th September 2020

BY MILES IS BEST

5
BY MILES IS THE BEST I DEA AND THE ONLY INSURER THAT CAN GET YOU WHAT YOU PAY FOR AND THE PEACE OF MIND THANK YOU BY MILES YOU ARE REALLY GREAT AND I WISH YOU ALL THE BEST Reviewed on: 9th September 2020

Life saver

5
Irecently bought a new car and all the other insurers were quoting me very extortionate prices. When my sister recommended By Miles to me I thought il give it a try and honestly speaking this insurer turned out to be a life saver. This insurer was easy to deal with and they have their customers in full control. My new car purchase was pending on reasonable insurance quotes, had I not found out about By Miles Car Insurance, I would not have been able to go ahead with my car purchase. They are the best. Reviewed on: 9th September 2020

Is very good service to customers and very fast action thnakyou

5
excellent service provider to the customer Reviewed on: 9th September 2020