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By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great value for money

5
Dead easy to set up,very efficient Reviewed on: 9th September 2020
John Wood's avatar
John Wood

Insurance

5
Really good only pay for what you use rather than paying over the odds For other insurances Reviewed on: 9th September 2020
Sean oconnor 's avatar
Sean oconnor

Worry free and economic insurance

5
Just plug in and forget all about it great Reviewed on: 9th September 2020
Terry Clayton 's avatar
Terry Clayton

Car Insurance

5
I have found that, using By Miles, is the ideal way to insure my car as I am a low mileage user and only pay for miles that I travel. Using By Miles I have saved over £250.00 on the premium quoted by my previous insurer. Reviewed on: 9th September 2020
David Ian Longfellow's avatar
David Ian Longfellow

Very innovative with exceptional customer service.

5
I;ve enjoyed every minute of the cover I have received from By Miles since taking up car insurance earlier this year. The concept is innovative, really fills a signiicant gap in the marklet and what's more is the fact they have a great app to track your driving and mileage coupled with an exceptional customer service team. Reviewed on: 9th September 2020
Junaid Kahn's avatar
Junaid Kahn

Great service n price

5
Been with By Miles for a couple of months and totally love it. I only use my car around town so no need to pay high insurance all year around now. Love the By Miles so far :) Reviewed on: 9th September 2020
Elesandria Da Silva Shah's avatar
Elesandria Da Silva Shah

Great customer service

5
Ideal for those of us who don't do a lot of miles and less expensive but with all the benefits of the dearest car insurance. They care about their customers. Reviewed on: 9th September 2020
Carol Haigh's avatar
Carol Haigh

Easy communication, tracking cost and low prices!!

5
Love that I can download the app and keep a track of my monthly cost for insurance! When I have a query you can also communicate this through the app with a live chat! Super quick response and the company were super understanding when my tracker was accidentally unplugged. I will be using this company for The foreseeable future and would recommend to anyone looking for insurance Reviewed on: 9th September 2020
Rachel Richards's avatar
Rachel Richards

Simple

5
Easy to understand, with included extras. You know exactly what you are spending. Reviewed on: 9th September 2020
Richard's avatar
Richard

How to get value for money with car insurance

5
The way to get value for money with car insurance is to insure with By Miles. Underwritten by a major insurance group, It especially good for motorists who have a low annual mileage as you pay for what you use. Your car is still covered for the usual risks when not in use and so you are in a win, win situation. Get a quote today - you will be delighted. Reviewed on: 9th September 2020
Brian Moore's avatar
Brian Moore

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