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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Great car insurance product for low milage drivers !

5
Joined up with BY MILES two years ago ,must say it’s saved me a lot ,I pay a standing fee to insure car while PARKED ,and 3.5 p er mile ,if you go over 150 miles in a day fear not ! You are not charged anymore than 150 miles in the day . GREAT PRODUCT ,GREAT SERVICE ,GREAT PRICE , Reviewed on: 9th September 2020
Peter Rae's avatar
Peter Rae

Very satisfying

5
I am very happy with by miles for me is A great car insurance Reviewed on: 9th September 2020
Ejaz Ahmed 's avatar
Ejaz Ahmed

Top notch low mileage insurance.

5
For low mileage insurance this will take some beating. Reviewed on: 9th September 2020
Malcolm Levi's avatar
Malcolm Levi

Such a good idea!

5
We using the car so little... No more money spent for no reason! Well recommended! Reviewed on: 9th September 2020
Israel J Weinberger's avatar
Israel J Weinberger

Great work

5
First Insurance I had with out any trouble Perfect Reviewed on: 9th September 2020
Sepideh Mohajer's avatar
Sepideh Mohajer

For the first time ever. I dont feel ripped off.

5
By Miles has saved me a small fortune. Very fair way to charge for car insurance. They have my utmost respect. Hopefully other insurers will learn something from this insurer ( By Miles ). Thank you By Miles for saving me money. Reviewed on: 9th September 2020
Adrian's avatar
Adrian

Very happy

5
Excellent customer service Very happy customer Reviewed on: 9th September 2020
Sarah 's avatar
Sarah

excellent quality for money.

5
By miles cost me a quarter the price other insurance companies wanted to charge me ,after driving a company vehicle for twelve years I didnt have any no claims and couldn't afford what other Insurance companies wanted which would have stopped me from finding the best job iv ever had ..so thank you drive by miles from the bottom of my heart j.oseph harper. Reviewed on: 9th September 2020
Joe Harper's avatar
Joe Harper

Super happy best car insurance company

5
Love the freedom of only paying for the miles I use ... it’s the cheapest option for sure Reviewed on: 9th September 2020
Samantha's avatar
Samantha

Best forward thinking Insurance

5
Who knew we wouldnt drive for 5 months? Bymile was ages before the lockdown. I did not need to call my insurance to pro rata my insurance because by default, only paid for when I drove. No customer service meets this. Reviewed on: 9th September 2020
niyi mak's avatar
niyi mak

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