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By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Perfect pay as you drive

5
I work as a mobile care worker and can do a lot of miles or none at all, I only pay for what I use I can see how much I have totalled up daily using the app and I have saved around £80 per month Reviewed on: 9th September 2020
Sarah Sinclair 's avatar
Sarah Sinclair

Its a much fairer system of insurance paying by the mile.

5
The cost of my car insurance is far lower than ever before. I know exactly what the cost is each time I travel. It’s a much fairer system of insurance paying by the mile. Reviewed on: 9th September 2020
Margaret's avatar
Margaret

21st Century service experience and idea

5
The model for Miles is unique in motivating the customer to think about the amount of travel they are doing. The design of the onboarding worked seamlessly and our son is still playing with the beautiful box the device came in. Reviewed on: 9th September 2020
Jo Blundell's avatar
Jo Blundell

Cost effective, great app.

5
This is my second year with By Miles and I have saved up to a third on my previous car insurance too. I envisage using them for the forseeable. Reviewed on: 9th September 2020
JMRBJ's avatar
JMRBJ

Sensible insurance - I love it.

5
This is my first year with By Miles. It is a totally sensible way to be insured and I intend to stay with them in future. Their pricing structure is great. Their customer care is excellent. I cannot think of any negatives! Reviewed on: 9th September 2020
Anne Mowlam's avatar
Anne Mowlam

Much needed and overdue inurance model

5
its easy simple and cost effective Reviewed on: 9th September 2020
Putwain's avatar
Putwain

Excellent service quick response online for queries £1200 cheaper than next quote

5
Got turned by by a lot of insurers cos of the area I live in but by miles accepted me and am very happy with the service delivery from by miles thanks Reviewed on: 9th September 2020
Sajjad 's avatar
Sajjad

Best insurance company

5
Good customer service. The app help you can track what you paying for. Reviewed on: 9th September 2020
Noreen 's avatar
Noreen

A company with an intelligent model

5
the best thing about bymiles that I can keep track of every journey including the cost it involves from insurance perspective. Reviewed on: 9th September 2020
Syed's avatar
Syed

A brilliant company that is by far the cheapest!

5
Would definitely recommend this company as they have saved me a fortune. Very rare that a company doesn't try and rip you off, especially a car insurance company but they are different, even better that my renewal this year came in cheaper! Reviewed on: 9th September 2020
Salina begum's avatar
Salina begum

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