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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
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6%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Best way to insure your car

5
This has been amazing! I’m literally paying for what I use each month. I have overestimated my mileage but am only paying for miles I’ve done . This is by far the best way to insure you car!!! Reviewed on: 9th September 2020
Marianne's avatar
Marianne

Happy, friendly, honest car insurance

5
I took out an insurance policy with them and never looked back. For someone in my situation they're very affordable prices, the staff I've spoken to are polite and helpful and even the yearly renewal goes down in price rather than up like every other insurance company I've been . Reviewed on: 9th September 2020
Sammybo's avatar
Sammybo

Love this insurance

5
This insurance is the best value for money I’ve ever had!!! I had a Collision and the service was fast and professional, I’ll never use another insurer again! Thank you by miles. Donna Reviewed on: 9th September 2020
Donna 's avatar
Donna

perfect for low mileage drivers

5
Not had to claim, but the basic service is good. Great price for low mileage, and the fact that it has a tracker is an added bonus... I can see where I have been! Reviewed on: 9th September 2020
Andrew Scotney's avatar
Andrew Scotney

Best Insurance ever!!!! Highly recommended

5
Do You just drive for work, home, Sainsburys, tesco and cheeky maccaD’s Drive thru, Look No more By Miles is the insurer for You. Their insurance game is beyond the BullDog, The Admiral etc, I went on Holiday for 3 weeks and paid 5’er for the whole month not kidding. Whereas if Its with another insurer even when the car is parked during winter while im away on the beach in the pacific It would cost me an arm and a leg. Their customer support are also top men and women, answers within 5 minutes if there are issues. Also if You’re one of those jealous wives and husbands having a car with a tracker gives You a relief, well it certainly for my wife as she knows where I’ve been and also helps me pin point where I’ve parked especially when I’ve parked 3 streets away at Kingston or Richmond. Don’t worry having a tracker doesn’t mean The Feds are on You, you speedsters By miles doesn’t need to know how fast You went to get to Oceana or Your girlfriend’s house while her parents are away. Just get back Home safe and unscathed, finally if Your Girlfriend’s husband somehow catches You and decided to chase You home and Break your wing mirror, Your No claims discount is protected. So what are You waiting for Hop On the BYMILES boat. Reviewed on: 9th September 2020
Brian LM's avatar
Brian LM

100% quality

5
Easy to deal with cheapest car insurance out there Reviewed on: 9th September 2020
Carl Oliver 's avatar
Carl Oliver

Excellent service

5
By miles are by far the best car insurance company that I have ever used. Quick and easy. & don't even charge to make policy changes. Reviewed on: 9th September 2020
David Heppinstall's avatar
David Heppinstall

brilliant insurance company

5
highly recommend this company and value for money. Also customer service is good Reviewed on: 9th September 2020
Aqib Afzal's avatar
Aqib Afzal

Easy to use and understand

5
This insurance policy works perfectly for me as I work from home, so my driving time is quite limited. Really looking forward to saving money this year. The app was a real bonus, especially with the 'find my car' and diagnostic features which I did not know it had! Reviewed on: 9th September 2020
Jen's avatar
Jen

Best by miles!

5
The idea of paying as you drive seemed to fit my style but I was slightly pessimistic as I had never heard of the company and thought I'd end up paying more than first quoted in one way or another. 4 months in and it's been brilliant, they dont charge you at every opportunity for changes to your policy, in fact you can make 3 changes through the year for free. I have had to call them twice for change of vehicle and they are always so helpful and easy to talk to. By far the best insurance company I have ever dealt with. If you dont drive loads and loads of miles you cant go wrong with this company. Reviewed on: 9th September 2020
Lee.H's avatar
Lee.H

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