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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Saved me hundreds during the covid lockdown

5
Saved me hundreds during the covid lockdown when I didn't hardly use my car. Previous insurance was 60 pounds a month more than I pay now with By Miles. Reviewed on: 9th September 2020
Dave's avatar
Dave

Fair premium price, worth the money.

5
Easy sign up process, quality for money and excellent communication so far. Reviewed on: 9th September 2020
Rainbow21's avatar
Rainbow21

Excellent service at a affordable price

5
Into my second year with By Miles driving only 2000 to 3000 miles a year a affordable one off payment, with low monthly payments for the miles driven suits my budget . Reviewed on: 9th September 2020
David Potter's avatar
David Potter

Too easy...

5
Great app and service, makes budgeting easier and makes you more conscious about where you travel by car and how often Reviewed on: 9th September 2020
Anil's avatar
Anil

Innovative and fair

5
The first time I haven’t completely begrudged insurance... I could almost say I even enjoyed registering! Really innovative approach, excellently implemented, well supported and, in my opinion, entirely fair. I don’t know how well it suits high mileage drivers but for me doing low miles, particularly in the current climate, it is saving me a significant sum and its the first time I haven’t felt completely ripped off by insurance. Can’t recommend highly enough. Reviewed on: 9th September 2020
Jack Alcock's avatar
Jack Alcock

Cheap and easy

5
Highly competitive car insurance and great referral perks. Their app is a great way to track your milage and upcoming monthly payments. Reviewed on: 9th September 2020
Liam Chung's avatar
Liam Chung

Insurance for me

5
This way of insuraning my vehicle feels far fairier than the standard approach, it is more flexible based around how i use my car. Also given the current pandemic i am using my car far less than i previously would so i couldn't possibly estimate my mileage for the forthcoming year and this way i don't have to. I pay based on how i use my car which can change weekly and the real time notifications about how much my journey costs allows me to stay up to date on my inurance costs so no surprise bills. I have recommended this to anyone who will listen! Reviewed on: 9th September 2020
Ste's avatar
Ste

Oustanding services

5
The Best insurance company I ever had. Always ready to help. Kind staff and full of expertise and Knowledgeable. Reviewed on: 9th September 2020
Brams Prospects's avatar
Brams Prospects

Excellent Car Insurance Company

5
This company is one of the most helpful insurance companies that I have come across. The staff are very knowledgable and always going the extra mile to help. Reviewed on: 9th September 2020
Ranjna86's avatar
Ranjna86

The game changer

5
I am not driving much so this insurance saves me reasonable amount of money. Also I can be quite forgetful sometimes and often forget where I parked my car if I haven't used it for few days. The tracker is pretty accurate and finding your car is a matter of few clicks. Most amazing fiture ofcourse is the ability of the tracker to run computer diagnostic. It found the issue in my car which I couldn't do myself in the past three years. Reviewed on: 9th September 2020
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Matter Manipulation

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