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By Miles: Car insurance reviews

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4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Brilliant

5
I can keep track of how muxh im using. As a single mum this helps me keep track of my monthly outgoings Reviewed on: 9th September 2020
Julia 's avatar
Julia

Highly satisfied with your new approach to car insurance

5
Responsive and innovative team with an attitude to car insurance that makes other car insurers seem like they're stuck in the 1990's. Reviewed on: 9th September 2020
ash3001's avatar
ash3001

Super easy, modern, and affordable

5
It's this usage of technology that will change how services and products are sold, and ensure fair pricing for users. By Miles are driving insurance with Technology, something I wish we'd see more of. Reviewed on: 9th September 2020
Ralph Lawrence's avatar
Ralph Lawrence

Saved me a fortune

5
Great idea to pay per mile. This saves me a fortune as I drive so infrequently. Reviewed on: 9th September 2020
Dan's avatar
Dan

Very pleased with By Miles

5
Have had no problems with By Miles car insurance, would recommend it Reviewed on: 9th September 2020
David Hunt's avatar
David Hunt

A refreshing and modern take on car insurance

5
With the covid situation, I've seen the mileage I drive greatly decrease and this prompted me to try By Miles. The whole experience has been refreshing and I love being able to see details of my journeys and policy on the app. The app is clean and well designed which only adds to the positive experience. Reviewed on: 9th September 2020
Dan Ryan's avatar
Dan Ryan

Perfect Cover if you don't drive far frequently

5
I love By Miles as some months we barely drive at all & others we drive more often. By Miles means I am not paying for my car to sit on the road but only paying for insurance when it gets used - particularly handy during COVID lockdown! Reviewed on: 9th September 2020
IJ's avatar
IJ

Brilliant in every way

5
Reasons: Cost per mile is low, applying for the insurance online is very simple, monthly cost and mileage incurred notifications are informative and extremely, helpful and, last but not least, website lay out clear and simple to navigate. Wish I had joined years ago. Reviewed on: 9th September 2020
Mari MacKenzie's avatar
Mari MacKenzie

great service, great product and it does it just right

5
I do not do many miles but when i do, its great to have a comprehensive service and insurance behind. By Mile offer just that and do it with great panache (wish you did it for my motorbike) I am building up a comprehensive group of people of who I have recommended this service too Reviewed on: 9th September 2020
Mike Court's avatar
Mike Court

Different way for cheaper insur3

5
So I thought I'd try a different way to obtain cheaper insurance. Heard about miles through various avenues. Pay a little up front then get billed monthly on the miles you do. Makes you think twice about using the car, but it's working out cheaper for myself at the moment Reviewed on: 9th September 2020
Andrew Bottomley's avatar
Andrew Bottomley

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