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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

The best!

I chose ByMiles as I only pay for what I use which is fantastic. Sometimes I drive loads in a month and then nearer nothing for 3 months so to be able to pay for what I use has been amazing. I pay a low fee to keep the car insured whilst it’s parked then only for the miles I do. So far I’ve got nothing but great things to say about ByMiles! Reviewed on: 9th September 2020

Best insurance company ever

Straight to the point. How long you ll drive it's how much you ll pay. Simple. Been away for a month ended up paying nothing. Reviewed on: 9th September 2020

Cheap but quality

Cheapest insurer for a 28 YO with an Audi A3. Miles tracker adds as security as it tracks the car! Reviewed on: 9th September 2020

Awesome company with innovative concept

What can I say, such an innovative company with insurance that really suits your needs. Also the best customer service experience of any previous car insurance company, even sending out a free security pocket to prevent keyless car theft! I won’t be leaving by miles for the foreseeable future! Reviewed on: 9th September 2020

So simple

Great experience so far, the app is really useful and it’s costing much less than previously Reviewed on: 9th September 2020

Fantastic product

For those who drive less, this is the best Reviewed on: 9th September 2020

Great insurance company

My car insurance has always been a sore subject, and one that I rarely discuss without anxiety. I was unfortunate to have a tractor drive into the back of my parked vehicle and this 'accident' has skyrocketed my claims, as I am now part of an algorithm making me more likely to be at fault for an accident. Added to my recent move to London, my insurance has been costly and punitive founded on stats and algorithms. By miles have provided me with a reasonable quote, their instant message service saves the stress and hassle of waiting in long queues for a call handler. My miles tracker arrived in good time. Although I have some issues with the app, the extra features like estimated fuel costs and find my car are an added bonus. I am very happy with the service, by miles have made me feel more confident and secure to drive, and that I'm not literally an 'accident waiting to happen' as my previous insurer alluded to on a number of occasions. Other insurers should take note, as bymiles will disrupt the market and make it fair and accessible to drive. For too long car insurance has been monopolised by exploitative companies who seek to profit from a legal requirement and I feel strongly that the system needs to change. Reviewed on: 9th September 2020

Suits me as a low mileage motorist

Easy to deal with they keep you updated and informed of your monthly payments and no huge starting payment. Reviewed on: 9th September 2020

Cheap and simple car insurance

Easy to set-up and keeps the bills small, by far the cheapest insurance I've ever had after driving for 12 years. Reviewed on: 9th September 2020

Very happy, I will definitely renew next year.

Always avaliable for advice via online chat, polite & helpful staff. Pro: Cheaper car insurance based on mileage. Con: Higher deposit. Reviewed on: 9th September 2020

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By Miles: Car insurance reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review By Miles: Car insurance now

By Miles Car insurance reviews (13081)

The best!

Best insurance company ever

Cheap but quality

Awesome company with innovative concept

So simple

Fantastic product

Great insurance company

Suits me as a low mileage motorist

Cheap and simple car insurance

Very happy, I will definitely renew next year.

Review By Miles: Car insurance now

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