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By Miles: Car insurance reviews

View other By Miles products
4.91
Based on 13,081 reviews, last reviewed 17th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
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1%
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0%
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0%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

Perfect way to insure a low mileage driver!

5
Such a good and innovative way to insure a car. Great customer service, great product, great price, all in all, I can't think of a better way to insure my car! Thanks so much! Reviewed on: 9th September 2020
LD 's avatar
LD

Top marks!!

5
Can't recommend strongly enough for value, service and friendliness. Reviewed on: 9th September 2020
Jayne Tinkler's avatar
Jayne Tinkler

Amazing

5
brilliant and incredibly helpful Reviewed on: 9th September 2020
Jagtar Jagz Gill's avatar
Jagtar Jagz Gill

By far the best insurance company

5
Really happy with this insurance company saved over 500 pounds in insurance for the year it was a bit of a no brainier to be honest. For someone who has been driving for 3 years and my quotes kept going up each year And then I found this company. Love it I get a statement on my app so I can see my mileage I pay about 25 to 30 pound a month on average which is cost effective for me a single mother of two children. Reviewed on: 9th September 2020
Kate 's avatar
Kate

This is disruptive insurance

5
PAy as you go model used by The Miles has worked very well for me and personally much prefer this to the old school insurance. This has elevated my experience as a customer without doubt Reviewed on: 9th September 2020
Manav's avatar
Manav

Brilliant concept. Brilliant service.

5
The whole concept is brilliant. So simple and so fair. After an initial one-off low premium your monthly premium is based on risk i.e. the number of times you are on the road and the number of miles you do. the tracker device arrived promptly and the customer advisor whom I contacted for advice as to how to set it up was clear and gave understandable instructions. I love being able to see my daily and monthly spend and anticipate a substantial saving at the end of my first year over the fixed price quotes that I had . Reviewed on: 9th September 2020
Helen Godson's avatar
Helen Godson

Brilliant

5
Very helpful and understanding insurance company Reviewed on: 9th September 2020
Ryan Clarke's avatar
Ryan Clarke

Cheap and easy

5
In times like this, you need to take control of your expenses and by-miles gives you this opportunity Reviewed on: 9th September 2020
Pavel's avatar
Pavel

just what I want as I don't drive much now with all what's going on so why pay more when I am not driving

5
made sense to insure my car this way as value for money in hard times and as I don't drive much at the moment and they give you free miles as well Reviewed on: 9th September 2020
simon grundon's avatar
simon grundon

Drive miles and save

5
What a good product I don't know why this has not been thought of before I have saved loads of cash why pay when you don't use your car 1 pay when you drive 2 Get discounted miles on long journeys 3 know what you are paying every month Could not be simpler Give it a try Mark Reviewed on: 9th September 2020
Mark Dunstan's avatar
Mark Dunstan

Review By Miles: Car insurance now

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