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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (754 reviews)

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4.93

Based on 754 reviews, last reviewed 12th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (754)

Friendly staff to arrange Loans facilities.

Excellent customer services and facilities to arrange Loans. Very friendly staff and willing to answer all kind of queries. Reviewed on: 15th April 2025

Had two loans with this company and savings Straig...

Had two loans with this company and savings Straightforward process and once accepted money on very quickly Reviewed on: 15th April 2025

It was an extremely efficient experience, they acted...

It was an extremely efficient experience, they acted quickly, the money was received quickly, wouldn’t go anywhere else Reviewed on: 15th April 2025

No problem in applying for a loan.

No problem in applying for a loan. Payments are arranged in advance and this helps as you can budget in advance Reviewed on: 15th April 2025

A friend for life

A friend for life there for the good times and the bad team has helped me out a lot through the last 20 years Reviewed on: 15th April 2025

Helpful and straight forward

Always very helpful and straight to the point. Would definitely recommend capital credit union to anyone looking for short or long term loans. Reviewed on: 15th April 2025

Capital Credit review.

I got a couple of loans from them and they were good to deal with, not any silly percentage rates. Reviewed on: 15th April 2025

Been with CCU for 14 years now

Been with CCU for 14 years now and the service, and the personable staff are fantastic, they always go over and above to help you and get the best product for your needs. Reviewed on: 15th April 2025

they were very helpful when i needed a loan mr wilson

they were very helpful when i needed a loan Reviewed on: 15th April 2025

Great service

Friendly, extremely helpful. Will guide you through an application or give you help over the phone answering any questions you may have. Reviewed on: 15th April 2025

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