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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.89 (757 reviews)

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4.89

Based on 757 reviews, last reviewed 24th Aug 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They have excellent rates and respond very quickly. They have excellent rates and respond very quickly. I like the app and online experience that they provide. Reviewed on: 24th August 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (757)

Easy friendly service.

Easy friendly service. I haven’t looked back since I started with Credit Union. They have always been really helpful. Reviewed on: 15th April 2025

Love capital credit union!

Always a quick and easy service loans or savings! Great incentive to save money whilst repaying! I love capital credit union!! Reviewed on: 15th April 2025

Loan plus save

Having the ability to get a loan that’s affordable and save at the same time. More companies should take note and learn from credit union. Reviewed on: 15th April 2025

Friendly staff to arrange Loans facilities.

Excellent customer services and facilities to arrange Loans. Very friendly staff and willing to answer all kind of queries. Reviewed on: 15th April 2025

Had two loans with this company and savings Straig...

Had two loans with this company and savings Straightforward process and once accepted money on very quickly Reviewed on: 15th April 2025

It was an extremely efficient experience, they acted...

It was an extremely efficient experience, they acted quickly, the money was received quickly, wouldn’t go anywhere else Reviewed on: 15th April 2025

No problem in applying for a loan.

No problem in applying for a loan. Payments are arranged in advance and this helps as you can budget in advance Reviewed on: 15th April 2025

A friend for life

A friend for life there for the good times and the bad team has helped me out a lot through the last 20 years Reviewed on: 15th April 2025

Helpful and straight forward

Always very helpful and straight to the point. Would definitely recommend capital credit union to anyone looking for short or long term loans. Reviewed on: 15th April 2025

Capital Credit review.

I got a couple of loans from them and they were good to deal with, not any silly percentage rates. Reviewed on: 15th April 2025

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