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Capital Credit Union: Loans reviews

View other Capital Credit Union products
4.94
Based on 752 reviews, last reviewed 19th Sep 2025
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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2%
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Latest highest rating:

5

I love that I can call and not be kept waiting until... I love that I can call and not be kept waiting until a helpful human being is available I am 72 and have limited understanding of dealing with my acco... Read more Reviewed on: 19th September 2025
Shirley H's avatar
Shirley H

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025
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Jim
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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (752)

It was an extremely efficient experience, they acted...

5
It was an extremely efficient experience, they acted quickly, the money was received quickly, wouldn’t go anywhere else Reviewed on: 15th April 2025
LeeAnne F's avatar
LeeAnne F

No problem in applying for a loan.

5
No problem in applying for a loan. Payments are arranged in advance and this helps as you can budget in advance Reviewed on: 15th April 2025
izzycb2@sky.com's avatar
[email protected]

A friend for life

4
A friend for life there for the good times and the bad team has helped me out a lot through the last 20 years Reviewed on: 15th April 2025
Sean F's avatar
Sean F

Helpful and straight forward

5
Always very helpful and straight to the point. Would definitely recommend capital credit union to anyone looking for short or long term loans. Reviewed on: 15th April 2025
Reece S's avatar
Reece S

Capital Credit review.

5
I got a couple of loans from them and they were good to deal with, not any silly percentage rates. Reviewed on: 15th April 2025
John G's avatar
John G

Been with CCU for 14 years now

5
Been with CCU for 14 years now and the service, and the personable staff are fantastic, they always go over and above to help you and get the best product for your needs. Reviewed on: 15th April 2025
John Cleland's avatar
John Cleland

they were very helpful when i needed a loan mr wilson

5
they were very helpful when i needed a loan Reviewed on: 15th April 2025
james w's avatar
james w

Great service

5
Friendly, extremely helpful. Will guide you through an application or give you help over the phone answering any questions you may have. Reviewed on: 15th April 2025
Betsylee's avatar
Betsylee

Straightforward loans

5
I’ve had a couple of loans from Capital Credit Union over the years, and I’ve always found the application process very straightforward, quick and easy. The staff are very helpful with completing the application. Reviewed on: 15th April 2025
Kaz's avatar
Kaz

It so easy to apply a personal loan to CCU,they are...

5
It so easy to apply a personal loan to CCU,they are very helpful and can recommend to others Reviewed on: 15th April 2025
Ginalyn A's avatar
Ginalyn A

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