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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.89 (756 reviews)

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4.89

Based on 756 reviews, last reviewed 19th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They always respond quickly and efficiently They always respond quickly and efficiently Reviewed on: 19th June 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (756)

Always recommend

I have used CCU for many years now, as a monthly savings scheme and recently a loan for my car. I really like the salary deduction showing on my wage slip and always find them easy to contact and provide great help and support. Reviewed on: 16th April 2025

3 times take lians with excitement services

3 times take lians with excitement services Reviewed on: 16th April 2025

Extremely very helpful to me when I w...

Capital Credit Union was very helpful to me when I was having a tough time financially. Reviewed on: 15th April 2025

It's good for helping out when your funds are low, t...

It's good for helping out when your funds are low, the apr rate is also affordable. Can't fault it Reviewed on: 15th April 2025

Loans tailored to help you bounce back without stress

Loans tailored to help you bounce back without stress Reviewed on: 15th April 2025

Very kind and responsive, understanding and helpful...

Very kind and responsive, understanding and helpful when necessary. Highly recommend Reviewed on: 15th April 2025

Very smooth and straight forward

Very smooth and straight forward Reviewed on: 15th April 2025

The staff are friendly and helpful.

The staff are friendly and helpful.. I’ve applied for a loan twice and it’s all went smoothly all done online ..I’ve got the App too and I can keep track of my loan on it, excellent service Reviewed on: 15th April 2025

I have had loan before and phoned them when I needed...

I have had loan before and phoned them when I needed money from my savings and got in a couple of days it's excellent if need help. Reviewed on: 15th April 2025

Easy friendly service.

Easy friendly service. I haven’t looked back since I started with Credit Union. They have always been really helpful. Reviewed on: 15th April 2025

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