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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (752 reviews)

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4.94

Based on 752 reviews, last reviewed 19th Sep 2025

77% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I love that I can call and not be kept waiting until... I love that I can call and not be kept waiting until a helpful human being is available I am 72 and have limited understanding of dealing with my acco... Read more Reviewed on: 19th September 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (752)

Loans tailored to help you bounce back without stress

Loans tailored to help you bounce back without stress Reviewed on: 15th April 2025

Very kind and responsive, understanding and helpful...

Very kind and responsive, understanding and helpful when necessary. Highly recommend Reviewed on: 15th April 2025

Very smooth and straight forward

Very smooth and straight forward Reviewed on: 15th April 2025

The staff are friendly and helpful.

The staff are friendly and helpful.. I’ve applied for a loan twice and it’s all went smoothly all done online ..I’ve got the App too and I can keep track of my loan on it, excellent service Reviewed on: 15th April 2025

I have had loan before and phoned them when I needed...

I have had loan before and phoned them when I needed money from my savings and got in a couple of days it's excellent if need help. Reviewed on: 15th April 2025

Easy friendly service.

Easy friendly service. I haven’t looked back since I started with Credit Union. They have always been really helpful. Reviewed on: 15th April 2025

Love capital credit union!

Always a quick and easy service loans or savings! Great incentive to save money whilst repaying! I love capital credit union!! Reviewed on: 15th April 2025

Loan plus save

Having the ability to get a loan that’s affordable and save at the same time. More companies should take note and learn from credit union. Reviewed on: 15th April 2025

Friendly staff to arrange Loans facilities.

Excellent customer services and facilities to arrange Loans. Very friendly staff and willing to answer all kind of queries. Reviewed on: 15th April 2025

Had two loans with this company and savings Straig...

Had two loans with this company and savings Straightforward process and once accepted money on very quickly Reviewed on: 15th April 2025

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