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Capital Credit Union: Loans reviews

4.94
Based on 752 reviews, last reviewed 19th Sep 2025
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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97%
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2%
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0%
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0%
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1%

Latest highest rating:

5

I love that I can call and not be kept waiting until... I love that I can call and not be kept waiting until a helpful human being is available I am 72 and have limited understanding of dealing with my acco... Read more Reviewed on: 19th September 2025
Shirley H's avatar
Shirley H

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025
Jim's avatar
Jim

About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (752)

Not had a loan personally but heard they are Amazing...

5
Not had a loan personally but heard they are Amazing Reviewed on: 17th April 2025

I would totally recommend capital credit union

5
All staff are excellent at helping members, they are very helpful and do there job to the best of their ability, I think my experience has been really great and helpful I would totally recommend capital credit union Reviewed on: 16th April 2025

Fast, speedy and very friendly staff.

5
Fast, speedy and very friendly staff. Reviewed on: 16th April 2025

Staff always very helpful and polite,Staff are very...

5
Staff always very helpful and polite,Staff are very patient when explaining and make tasks easier. I would engorged my friends to join CCU. Reviewed on: 16th April 2025

They are amazing n a great service

5
They are amazing n a great service Reviewed on: 16th April 2025

I have had a few loans & never had any problems.

5
I have had a few loans & never had any problems. Reviewed on: 16th April 2025

Always recommend

5
I have used CCU for many years now, as a monthly savings scheme and recently a loan for my car. I really like the salary deduction showing on my wage slip and always find them easy to contact and provide great help and support. Reviewed on: 16th April 2025

3 times take lians with excitement services

5
3 times take lians with excitement services Reviewed on: 16th April 2025

Extremely very helpful to me when I w...

5
Capital Credit Union was very helpful to me when I was having a tough time financially. Reviewed on: 15th April 2025

It's good for helping out when your funds are low, t...

5
It's good for helping out when your funds are low, the apr rate is also affordable. Can't fault it Reviewed on: 15th April 2025

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