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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.89 (757 reviews)

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4.89

Based on 757 reviews, last reviewed 24th Aug 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They have excellent rates and respond very quickly. They have excellent rates and respond very quickly. I like the app and online experience that they provide. Reviewed on: 24th August 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (757)

A great team

The team at Capital Credit Union are always on hand to help guide you when applying for a loan. They are extremely professional and helpful. Reviewed on: 14th April 2025

I've been with ccu for a long time.

I've been with ccu for a long time. Over the past few years my credit score has went down, so I couldn't get a loan, however the staff in Edinburgh made sure I got one with help to get my credit score up again Reviewed on: 14th April 2025

So helpful, reassuring and kind.

So helpful, reassuring and kind. I felt truly taken care off throughout the process and felt informed and treat so well. I would highly recommend and do often! Reviewed on: 14th April 2025

Personal loan

Hadn’t been a member long and was accepted for a loan excellent service Reviewed on: 14th April 2025

Received a loan from them its was very quick and...

Received a loan from them and its was very quick and easy Reviewed on: 14th April 2025

Excellent customer service

Excellent customer service to add to my loan. Dealt with very quickly and efficiently. Reviewed on: 14th April 2025

I was struggling a bit of money problems and they so...

I was struggling a bit of money problems and they sorted it right out can’t thank them enough Reviewed on: 14th April 2025

Whenever something unexpected happens you can count...

Whenever something unexpected happens you can count on Capital credit union Reviewed on: 14th April 2025

Used capital credit union for golf fees.

Used capital credit union for golf fees. Excellent quick service and easy to use. They dealt directly with the golf club making it hassle free. Reviewed on: 14th April 2025

Great company

The company were so pleasant and helpful. They walked me through everything ste by step and were happy to.a.swer a y questions I had Reviewed on: 14th April 2025

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