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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (751 reviews)

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4.94

Based on 751 reviews, last reviewed 15th Jul 2025

75% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The Loan application process. The Loan application process. Really easy to navigate. Friendly, helpful staff. If there is a problem. They will endevour to rectify as a matter of ur... Read more Reviewed on: 15th July 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (751)

So much more than a loan...

Not only did we receive support when we applied for our loan but what really impressed me is the way they supported and encouraged us to save whilst paying back the loan. They really have helped us develop financial resilience and look at our money differently. I would not hesitate to recommend CCU to others and we will absolutely be using them in the future....they have our best interests at heart. Reviewed on: 14th April 2025

Got credit for my golf club membership capital made...

Got credit for my golf club membership capital made it so easy to Do and spread cost very happy with service Reviewed on: 14th April 2025

Excellent

excellent products, great to save fabulous all round, rates very good, would definitely recommend Reviewed on: 14th April 2025

They are a brilliant company to deal with from the c...

They are a brilliant company to deal with from the communication to the information they give you. I would highly recommend using them Reviewed on: 14th April 2025

A great team

The team at Capital Credit Union are always on hand to help guide you when applying for a loan. They are extremely professional and helpful. Reviewed on: 14th April 2025

I've been with ccu for a long time.

I've been with ccu for a long time. Over the past few years my credit score has went down, so I couldn't get a loan, however the staff in Edinburgh made sure I got one with help to get my credit score up again Reviewed on: 14th April 2025

So helpful, reassuring and kind.

So helpful, reassuring and kind. I felt truly taken care off throughout the process and felt informed and treat so well. I would highly recommend and do often! Reviewed on: 14th April 2025

Personal loan

Hadn’t been a member long and was accepted for a loan excellent service Reviewed on: 14th April 2025

Received a loan from them its was very quick and...

Received a loan from them and its was very quick and easy Reviewed on: 14th April 2025

Excellent customer service

Excellent customer service to add to my loan. Dealt with very quickly and efficiently. Reviewed on: 14th April 2025

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