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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (752 reviews)

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4.94

Based on 752 reviews, last reviewed 19th Sep 2025

77% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I love that I can call and not be kept waiting until... I love that I can call and not be kept waiting until a helpful human being is available I am 72 and have limited understanding of dealing with my acco... Read more Reviewed on: 19th September 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (752)

Always great customer service and try to help help a...

Always great customer service and try to help help as much as possible, very friendly! Simple applications and repayments, 10 out of 10 isn't enough. Reviewed on: 14th April 2025

Amazing!

Very helpful staff. Good explanations and clarity of rates when applying for a loan Reviewed on: 14th April 2025

Never had any issues, staff have always been very fr...

Never had any issues, staff have always been very friendly and helpful with everything Reviewed on: 14th April 2025

Very Friendly staff who offer an excellent service...

Very Friendly staff who offer an excellent service As a single parent I couldn't have survived without the help of the Credit union. Reviewed on: 14th April 2025

Lifeline

In times of financial difficulty and, with no access to banks, they provided for me. Reviewed on: 14th April 2025

Fantastic rates and customer interaction

Fantastic rates and customer interaction Reviewed on: 14th April 2025

Great Service

The credit union is a fantastic service. When alot of financial services offer no human interaction it is refreshing that you can interact with a loan officer and always feel looked after. Reviewed on: 14th April 2025

There when you need

Very fast and efficient,easy from first application to money transfer. Reviewed on: 14th April 2025

They fantastic credit union and they loan

They fantastic company for sure big time for me Reviewed on: 14th April 2025

Super easy processing of loan at a great rate .

Super easy processing of loan at a great rate . Reviewed on: 14th April 2025

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