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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (751 reviews)

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4.94

Based on 751 reviews, last reviewed 15th Jul 2025

75% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The Loan application process. The Loan application process. Really easy to navigate. Friendly, helpful staff. If there is a problem. They will endevour to rectify as a matter of ur... Read more Reviewed on: 15th July 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (751)

Amazing!

Very helpful staff. Good explanations and clarity of rates when applying for a loan Reviewed on: 14th April 2025

Never had any issues, staff have always been very fr...

Never had any issues, staff have always been very friendly and helpful with everything Reviewed on: 14th April 2025

Very Friendly staff who offer an excellent service...

Very Friendly staff who offer an excellent service As a single parent I couldn't have survived without the help of the Credit union. Reviewed on: 14th April 2025

Lifeline

In times of financial difficulty and, with no access to banks, they provided for me. Reviewed on: 14th April 2025

Fantastic rates and customer interaction

Fantastic rates and customer interaction Reviewed on: 14th April 2025

Great Service

The credit union is a fantastic service. When alot of financial services offer no human interaction it is refreshing that you can interact with a loan officer and always feel looked after. Reviewed on: 14th April 2025

There when you need

Very fast and efficient,easy from first application to money transfer. Reviewed on: 14th April 2025

They fantastic credit union and they loan

They fantastic company for sure big time for me Reviewed on: 14th April 2025

Super easy processing of loan at a great rate .

Super easy processing of loan at a great rate . Reviewed on: 14th April 2025

Captain credit union is good company that understand...

Captain credit union is good company that understands our needs and helps us too. Reviewed on: 14th April 2025

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