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Capital Credit Union: Loans reviews

View other Capital Credit Union products
4.93
Based on 755 reviews, last reviewed 22nd Jan 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
2%
See only 3 star reviews
0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Rates excellent on member loans. Rates excellent on member loans. Reviewed on: 22nd January 2026
Andrew F's avatar
Andrew F

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025
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G t
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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (755)

They made it simple to apply for a loan and explaine...

5
They made it simple to apply for a loan and explained it all for me Reviewed on: 14th April 2025
Amanda C's avatar
Amanda C

Very personable and understanding.

5
Very personable and understanding. Lovely folk. Reviewed on: 14th April 2025
Matthew 's avatar
Matthew

Excellent and fast service

5
Excellent and fast service service outstanding Reviewed on: 14th April 2025
Robert D's avatar
Robert D

Great for savings & loans

5
I have been with capital credit union for over 20 years, great for saving & loans Reviewed on: 14th April 2025
Scott B's avatar
Scott B

Fantastic service from CCU

5
Fantastic service from CCU always wanting to help when you contact them Reviewed on: 14th April 2025
Stephen W's avatar
Stephen W

It couldn't be better!

5
It couldn't be better - Capital Credit Union were there to help when I needed them and they made the whole process easy and pleasant, taking a lot of stress out of the situation. Great people, great products and all done very efficiently! Reviewed on: 14th April 2025
Mary T's avatar
Mary T

Loan for holiday

5
Always able to help. A holiday or extra cash when you need it Reviewed on: 14th April 2025
Anne c's avatar
Anne c

Capital credit union. Are so helpful

5
I'm with royal bank of Scotland. Since age 16. I will be 66 in July. I had few loans. Paid faithfully. One day I asked for a loan answer was no. Yet high credit ratings. C.c.u loan not a problem. Paid faithfully. They are so helpful. On phone. I never asked RBS again. Reviewed on: 14th April 2025
Jimmy H's avatar
Jimmy H

Very quickly decision, nice people, never was a prob...

5
Very quickly decision, nice people, never was a problem with loan from Capital Credit Union Reviewed on: 14th April 2025
Witold Wantuch 's avatar
Witold Wantuch

Excellent easy service, great customer service and v...

5
Excellent easy service, great customer service and very fast. Reviewed on: 14th April 2025
Tiffany roberts's avatar
Tiffany roberts

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