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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (752 reviews)

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4.94

Based on 752 reviews, last reviewed 19th Sep 2025

77% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I love that I can call and not be kept waiting until... I love that I can call and not be kept waiting until a helpful human being is available I am 72 and have limited understanding of dealing with my acco... Read more Reviewed on: 19th September 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (752)

Great service, helped me hugely when needed

Great service, helped me hugely when needed Reviewed on: 14th April 2025

I use it for savings , and also a loan, they have be...

I use it for savings , and also a loan, they have been brilliant and will most certainly use yourself’s again for a loan for a new car 10/10 Reviewed on: 14th April 2025

Capital credit union accepted my loan application ve...

Capital credit union accepted my loan application very quickly, I had been unsuccessful with other companies. I was so happy when I saw I had been accepted even though I do not have the best credit score, I would definitely recommend this company. Reviewed on: 14th April 2025

Staff were fabulous in sorting out my application f...

Staff were fabulous in sorting out my application for a loan after I made an error online. They sorted everything by giving me great advice by telephone. Reviewed on: 14th April 2025

Excellent Customer Service, friendly service

Excellent Customer Service, friendly service Reviewed on: 14th April 2025

Loan application

Very easy to apply for loan, decision is quick, funds deposited quickly too Reviewed on: 14th April 2025

They gave me a chance and changed my life

They gave me a loan with bad credit and helped me build my credit score back up when every other company seen my credit score as a threat.. I am now aiming to buy a home thanks to them Reviewed on: 14th April 2025

They made it simple to apply for a loan and explaine...

They made it simple to apply for a loan and explained it all for me Reviewed on: 14th April 2025

Very personable and understanding.

Very personable and understanding. Lovely folk. Reviewed on: 14th April 2025

Excellent and fast service

Excellent and fast service service outstanding Reviewed on: 14th April 2025

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