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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (751 reviews)

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4.94

Based on 751 reviews, last reviewed 15th Jul 2025

74% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The Loan application process. The Loan application process. Really easy to navigate. Friendly, helpful staff. If there is a problem. They will endevour to rectify as a matter of ur... Read more Reviewed on: 15th July 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (751)

Capital Credit Union for a Green Loan!

We used Capital Credit Union’s Green Loan to help fund our solar panel installation, and it was such a positive experience from start to finish. The loan made it possible for us to take this big step toward meeting our sustainability and green energy goals, and we’re so grateful for the support. We worked with Greener Energy Group on the installation, and the whole process was seamless. Capital Credit Union’s customer service was excellent, and the application was simple and stress-free — everything was clearly explained and moved quickly. It's great to see a financial organisation actively supporting people to make greener choices. Would definitely recommend them to anyone looking to invest in sustainable home improvements! Reviewed on: 14th April 2025

application very easy and understanding quick respon...

application very easy and understanding quick response also Reviewed on: 14th April 2025

Great Customer Service

Always found the staff very friendly & helpful over the years. Reviewed on: 14th April 2025

Trustful company

Very helpful, good service good customer service and great benefits Reviewed on: 14th April 2025

Great company to be with

Have been with capital credit union for over ten years and they have been great for saving and loans. Service is great . Reviewed on: 14th April 2025

A Fantastic Company

CCU have and continue to be an absolute blessing in helping me to save for a better financial future, and are extremely easy to deal with when, and if, problems arise. Reviewed on: 14th April 2025

Brilliant customer service variety of products compe...

Brilliant customer service variety of products competitive rates have been with them for many years now saving and taking loans Reviewed on: 14th April 2025

Credit Union Loans

As payments come direct from my earnings I dont notice it as much. The application process is simple and quick Reviewed on: 14th April 2025

Ive been saving with capital credit union for many y...

Ive been saving with capital credit union for many years. They have really helped me save for thinngs and ive had a few low interest loans to help me pay for holiays and home improvements without getting into a lots of debt. Reviewed on: 14th April 2025

A pleasant and fruitful experience with CCU.

My wife and I were free to pop in CCU HQ at a time to suit us.. We were warmly welcomed by reception and completed our application for a loan with minimal fuss. A few hours later we arrived home to find the approval had been emailed to me. Funds in my account within hours! What a delightful experience - why can't others emulate this? Reviewed on: 14th April 2025

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