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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.89 (756 reviews)

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4.89

Based on 756 reviews, last reviewed 19th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They always respond quickly and efficiently They always respond quickly and efficiently Reviewed on: 19th June 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (756)

A Fantastic Company

CCU have and continue to be an absolute blessing in helping me to save for a better financial future, and are extremely easy to deal with when, and if, problems arise. Reviewed on: 14th April 2025

Brilliant customer service variety of products compe...

Brilliant customer service variety of products competitive rates have been with them for many years now saving and taking loans Reviewed on: 14th April 2025

Credit Union Loans

As payments come direct from my earnings I dont notice it as much. The application process is simple and quick Reviewed on: 14th April 2025

Ive been saving with capital credit union for many y...

Ive been saving with capital credit union for many years. They have really helped me save for thinngs and ive had a few low interest loans to help me pay for holiays and home improvements without getting into a lots of debt. Reviewed on: 14th April 2025

A pleasant and fruitful experience with CCU.

My wife and I were free to pop in CCU HQ at a time to suit us.. We were warmly welcomed by reception and completed our application for a loan with minimal fuss. A few hours later we arrived home to find the approval had been emailed to me. Funds in my account within hours! What a delightful experience - why can't others emulate this? Reviewed on: 14th April 2025

Capital Credit union was a great helped for me

Capital Credit union was a great helped for me as a mother helping my son into his tuition fees at the university, I can get a loan easily and pay my sons tuition fees at once for the semester, and I can they see to it that when I am paying ccu back, they see to it that it’s affordable, staff are kindly helpful always whenever I am struggling to sort out allpaper works, and they’re very accommodating, very professional from the young ones to the seniors staff, and I would like to thank them always for the help. And I recommended CCU to my work colleagues, I think they’re a member now since last year. Reviewed on: 14th April 2025

Very helpful over the phone and via email couldn’t a...

Very helpful over the phone and via email couldn’t ask for any better Reviewed on: 14th April 2025

A Lifesaver.

The most effortless friendliest application and approval process you'll ever experience. Reviewed on: 14th April 2025

Quick and helpful

I found my experience very quick and helpful as my queries were answered and done so in a timely manner. Reviewed on: 14th April 2025

Always there when i needed them the most.

Always there when i needed them the most. Easy application-excellent payment plan to suit my financial standing. someone always on the end of a phone if you have a question/enquiry. Customer service is top notch. Reviewed on: 14th April 2025

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