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Capital Credit Union: Loans reviews

View other Capital Credit Union products
4.94
Based on 751 reviews, last reviewed 15th Jul 2025
74% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
2%
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0%
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0%
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1%

Latest highest rating:

5

The Loan application process. The Loan application process. Really easy to navigate. Friendly, helpful staff. If there is a problem. They will endevour to rectify as a matter of ur... Read more Reviewed on: 15th July 2025
Mr LR's avatar
Mr LR

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025
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Jim
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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (751)

Great experience with the last 3 loans from here it...

5
Great experience with the last 3 loans from here it was helpful as no one else would loan me money due to my history. Reviewed on: 14th April 2025
M's avatar
M

Just amazing

5
Just amazing great staff and very helpful Reviewed on: 14th April 2025
Mark d's avatar
Mark d

Excellent customer service.

5
Excellent customer service. Always helpful, hassle free and quick results Reviewed on: 14th April 2025
Kali H's avatar
Kali H

Excellent services and good response all the time we...

5
Excellent services and good response all the time we need assistance and seek help Reviewed on: 14th April 2025
Alivereti Q's avatar
Alivereti Q

My experience has been great everytime I call they h...

5
My experience has been great everytime I call they have helped me and been so nice Reviewed on: 14th April 2025
Lindsay C's avatar
Lindsay C

I got a loan from them it was quick and easy to fill...

5
I got a loan from them it was quick and easy to fill in the paperwork and everything was done electronically after it was paid I continued to save then when I needed a loan again they were there to help again Reviewed on: 14th April 2025
isla 's avatar
isla

Helped out of a tough spot and glad they were around...

5
Helped out of a tough spot and glad they were around when other companies were trying to take advantage of a bad situation and having high interest rates whereas capital are very fair Reviewed on: 14th April 2025
Caleb B's avatar
Caleb B

Always had a quick response and team are very helpful

5
Always had a quick response and team are very helpful Reviewed on: 14th April 2025
Sarah 's avatar
Sarah

Great alternative to the main high street banks

5
Great alternative to the main high street banks Reviewed on: 14th April 2025
Christopher T's avatar
Christopher T

Secured loans exceptionally useful at great rates.

5
Secured loans exceptionally useful at great rates. Reviewed on: 14th April 2025
Andrew F's avatar
Andrew F

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