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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (754 reviews)

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4.93

Based on 754 reviews, last reviewed 12th Dec 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (754)

I recieved everything I could have wished for

I recieved everything I could have wished for Reviewed on: 14th April 2025

Very friendly staff great you can save with all the...

Very friendly staff great you can save with all the added interests etc Reviewed on: 14th April 2025

Hi I found it hard to get credit

Hi I found it hard to get a loan due to bad credit but they helped me to help me pay of debt and give me some breathing space to sort out the rest off my finance Reviewed on: 14th April 2025

Great experience with the last 3 loans from here it...

Great experience with the last 3 loans from here it was helpful as no one else would loan me money due to my history. Reviewed on: 14th April 2025

Just amazing

Just amazing great staff and very helpful Reviewed on: 14th April 2025

Excellent customer service.

Excellent customer service. Always helpful, hassle free and quick results Reviewed on: 14th April 2025

Excellent services and good response all the time we...

Excellent services and good response all the time we need assistance and seek help Reviewed on: 14th April 2025

My experience has been great everytime I call they h...

My experience has been great everytime I call they have helped me and been so nice Reviewed on: 14th April 2025

I got a loan from them it was quick and easy to fill...

I got a loan from them it was quick and easy to fill in the paperwork and everything was done electronically after it was paid I continued to save then when I needed a loan again they were there to help again Reviewed on: 14th April 2025

Helped out of a tough spot and glad they were around...

Helped out of a tough spot and glad they were around when other companies were trying to take advantage of a bad situation and having high interest rates whereas capital are very fair Reviewed on: 14th April 2025

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