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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (647 reviews)

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4.94

Based on 647 reviews, last reviewed 2nd May 2025

41000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

The family loan option is so helpful for new mums an... The family loan option is so helpful for new mums and for when the little one starts nursery etc Reviewed on: 2nd May 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

Capital Credit Union secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Capital Credit Union customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase trust and transparency in the financial world. Sounds good? You can write your Capital Credit Union secured loan today!

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Capital Credit Union Loans reviews (647)

Top Class Loan Service

A great experience from start to finish. Using the CCU app it was so easy to apply, read documents and accept them. I made my application in the morning and by the following afternoon the funds were in my account. Nicola who i dealt with was fantastic so a big thank you to her and the team. I'm delighted with the experience. Reviewed on: 21st March 2023

Works for the members

Capital credit union, is very good for savings and loans. Good interest rates very friendly staff and helpful. Reviewed on: 9th March 2023

Professional service; efficient and delivered by a warm team

Todays visit to the Union’s new office was enlightening; i secured the required loan after a warm reception,good advice and fast processing of my application. The team could not have been more helpful. Really happy to find this Union at the heart of our Edinburgh community helping people with their finances. Big thanks to Chris, Natalie and colleagues. Reviewed on: 4th March 2022

A Professional loan service;delivered by a friendly team

The Edinburgh Capital credit union team could not have been more helpful on my visit to their office today; the service was informative, helpful and efficient-securing the loan required. Thanks to all involved, Chris and Natalie in particular,for a top notch community service. Reviewed on: 4th March 2022

Excellent

Excellent service and staff and always at hand to help with friendly service Reviewed on: 24th December 2021

Excellent service

Great that the money comes off your payslip before balance reaches your current account so you don't miss it. Reviewed on: 1st November 2021

Really good helped me a lot

Excellent company and brilliant always there to help Reviewed on: 1st September 2021

cooker loan

my cooker broken down unexpectedly I contacted capital credit union to see if they could help me I have two children, I explained my situation to the member of staff on the phone they were very helpful and dealt with my application I was able to buy my new cooker. when paying back my loan I am also saving if anything else happens in the future I know I have something saved I am delighted with the services and the way they loaned to me. Reviewed on: 17th August 2021

Friendly and helpful loan advice..

Always a very helpful and friendly loan service. The Savings account is a no-brainer and as it's off and away from the High Street Banks, a lovely safe nest-egg. Thank you! Reviewed on: 11th August 2021

Personal loan

I have been borrowing from capital credit union for a number of years now and always find my experience smooth sailing and very pleasant Reviewed on: 30th July 2021

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