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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (751 reviews)

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4.94

Based on 751 reviews, last reviewed 15th Jul 2025

75% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The Loan application process. The Loan application process. Really easy to navigate. Friendly, helpful staff. If there is a problem. They will endevour to rectify as a matter of ur... Read more Reviewed on: 15th July 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (751)

Been with you 16 plus years massive help for my fami...

Been with you 16 plus years massive help for my family as single mum and carer Reviewed on: 14th April 2025

Loans at Capital Credit Union

Dealing with great friendly, knowledgeable staff who explain things clearly, making the loan process very smooth Reviewed on: 14th April 2025

Excellent company

CCU helped me with finding a loan, they also give you a savings account so every time you pay the loan a small bit goes in to your savings account too. The staff are so helpful and friendly, always on hand to assist with any queries. Would highly recommend them Reviewed on: 14th April 2025

Always friendly informative and competent staff prod...

Always friendly informative and competent staff products are competitive been with CCU for a long time always had a good experience Reviewed on: 14th April 2025

Absloute quality service

I was struggling towards Christmas capital ceedit iunion helped me borrow money against my savings it really helped me amd my family out which was brilliant at such a critical time , they were amazing and very fast at making this work for me Reviewed on: 14th April 2025

Easy application, fast decision and great rates

Easy application, fast decision and great rates Reviewed on: 14th April 2025

Long time member of almost 20 years

I have been a long time member of the CCU for almost 20 years, and in that time I cannot recall a single occasion where I have received less than excellent service. A fantastic organisation with great staff who always go above and beyond to ensure the highest level of customer service! Reviewed on: 14th April 2025

Credit Union no 1

The simplicity of this service is second to none. Reviewed on: 14th April 2025

Capital Credit Union loan offer..

Capital Credit Union offered me a loan at a very competitive rate. The application process was very easy and someone was always on hand to provide advice when I needed it. Reviewed on: 14th April 2025

Easy and stress free always been really friendly ove...

Easy and stress free always been really friendly over the phone and helped when I needed help Reviewed on: 14th April 2025

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