Smart Money People Logo
Go to business site
Share this page
Link copied

Capital Credit Union: Loans reviews

View other Capital Credit Union products
4.93
Based on 754 reviews, last reviewed 12th Dec 2025
93% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
2%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025
Shirley H's avatar
Shirley H

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025
G t's avatar
G t
Read all reviews Write a review

About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Review Capital Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Capital Credit Union Loans reviews (754)

Credit Union no 1

5
The simplicity of this service is second to none. Reviewed on: 14th April 2025
Frank Ross's avatar
Frank Ross

Capital Credit Union loan offer..

5
Capital Credit Union offered me a loan at a very competitive rate. The application process was very easy and someone was always on hand to provide advice when I needed it. Reviewed on: 14th April 2025
Alan S's avatar
Alan S

Easy and stress free always been really friendly ove...

5
Easy and stress free always been really friendly over the phone and helped when I needed help Reviewed on: 14th April 2025
Kerryanne M's avatar
Kerryanne M

Very helpful and informative staff

5
Very helpful and informative staff Reviewed on: 14th April 2025
Nicola B's avatar
Nicola B

Easy to contact and available to phone and speak to.

5
Easy to contact and available to phone and speak to. Have always found the staff extremely helpful and knowledgeable. Reviewed on: 14th April 2025
Alex M's avatar
Alex M

They've been great with me for loan.

5
They've been great with me for loan. Helped massively! Reviewed on: 14th April 2025
Debbie h's avatar
Debbie h

No mess just attention.

5
No mess just attention. The staff couldn’t be more helpful and kind. Been with CCU for years. I’d use them before others every time Reviewed on: 14th April 2025
Sarah S's avatar
Sarah S

Always happy to help

5
Never had any problems with capital credit union . Either on line or by telephone Reviewed on: 14th April 2025
Stephanie M's avatar
Stephanie M

I had a lovely experience

5
I had a lovely experience and everyone that I spoke to was very informative Reviewed on: 14th April 2025
Catherine C's avatar
Catherine C

Very supportive and professional people dealing with...

5
Very supportive and professional people dealing with the members,and easy to approach and friendly manner this is how I will recommend to my friends and family.colleagues at work Reviewed on: 14th April 2025
Bernard A's avatar
Bernard A

Review Capital Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill