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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.89 (756 reviews)

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4.89

Based on 756 reviews, last reviewed 19th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They always respond quickly and efficiently They always respond quickly and efficiently Reviewed on: 19th June 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (756)

Excellent service and communication

Excellent service and communication Reviewed on: 14th April 2025

Get a real person on the phone in seconds

I've had to call to confirm a few details and every time i've gotten through to a real person in Reviewed on: 14th April 2025

Always friendly when I call, so helpful

Always friendly when I call, so helpful Reviewed on: 14th April 2025

Had £1000 saved in my account and just got over £9 i...

Had £1000 saved in my account and just got over £9 interest for one year Reviewed on: 14th April 2025

The whole process of applying for the car loan was v...

The whole process of applying for the car loan was very quick but also very personal Reviewed on: 14th April 2025

The loan application is so easy to follow and money...

The loan application is so easy to follow and money paid into your account really quickly Reviewed on: 14th April 2025

Brilliant friendly staff would highly recommend

Brilliant friendly staff would highly recommend Reviewed on: 14th April 2025

Used them for my season ticket.

Used them for my season ticket. Loan was approved in less than an hour, amazing service Reviewed on: 14th April 2025

Nothing but the best experience so helpful and under...

Nothing but the best experience so helpful and understanding. Reviewed on: 14th April 2025

Super efficient and easy to use app , really good cu...

Super efficient and easy to use app , really good customer service Reviewed on: 14th April 2025

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