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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.89 (757 reviews)

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4.89

Based on 757 reviews, last reviewed 24th Aug 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They have excellent rates and respond very quickly. They have excellent rates and respond very quickly. I like the app and online experience that they provide. Reviewed on: 24th August 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (757)

Caseworker

Easy and stress free applications with excellent customer service team, I’ve had an account for years for Christmas savings etc and most recently a loan with affordable low interest. Highly recommend Reviewed on: 14th April 2025

Excellent service and communication

Excellent service and communication Reviewed on: 14th April 2025

Get a real person on the phone in seconds

I've had to call to confirm a few details and every time i've gotten through to a real person in Reviewed on: 14th April 2025

Always friendly when I call, so helpful

Always friendly when I call, so helpful Reviewed on: 14th April 2025

Had £1000 saved in my account and just got over £9 i...

Had £1000 saved in my account and just got over £9 interest for one year Reviewed on: 14th April 2025

The whole process of applying for the car loan was v...

The whole process of applying for the car loan was very quick but also very personal Reviewed on: 14th April 2025

The loan application is so easy to follow and money...

The loan application is so easy to follow and money paid into your account really quickly Reviewed on: 14th April 2025

Brilliant friendly staff would highly recommend

Brilliant friendly staff would highly recommend Reviewed on: 14th April 2025

Used them for my season ticket.

Used them for my season ticket. Loan was approved in less than an hour, amazing service Reviewed on: 14th April 2025

Nothing but the best experience so helpful and under...

Nothing but the best experience so helpful and understanding. Reviewed on: 14th April 2025

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