Write a review

Newsletter

Go to business site

Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.89 (756 reviews)

View other Capital Credit Union products

4.89

Based on 756 reviews, last reviewed 19th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They always respond quickly and efficiently They always respond quickly and efficiently Reviewed on: 19th June 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

Read all reviews Write a review

About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Review Capital Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

Capital Credit Union Loans reviews (756)

No complaints, I’m more than happy with the product.

No complaints, I’m more than happy with the product. Reviewed on: 14th April 2025

All went smoothly,waiting to sort out direct debit i...

All went smoothly,waiting to sort out direct debit issues Reviewed on: 14th April 2025

Affordability for those with limited choices

They offer competitive 7.9% Apr loans to those that would normally be penalised with high interest rates causing them to be unaffordable. A company that really looks after those in need and couldn't recommend them enough. In comparison it would have been a loan with apr or 49% (or more). Reviewed on: 14th April 2025

Helpful staff and car loan at competitive rate.

Helpful staff and car loan at competitive rate. Like the concept and ethos of the credit union and would support credit unions being able to move into retail banking as the big banks do not give the same high quality customer service and support as credit union. Reviewed on: 14th April 2025

Fantastic company for quick loans

Fantastic company for quick loans Reviewed on: 14th April 2025

Professional, caring approach.

Professional, caring approach. Friendly and efficient service Reviewed on: 14th April 2025

10’out of 10 service

Always helpful, super customer service Reviewed on: 14th April 2025

Excellent customer service and staff that go that ex...

Excellent customer service and staff that go that extra mile. Reviewed on: 14th April 2025

I used them for finance for buying a season ticket.

I used them for finance for buying a season ticket. Reviewed on: 14th April 2025

Caseworker

Easy and stress free applications with excellent customer service team, I’ve had an account for years for Christmas savings etc and most recently a loan with affordable low interest. Highly recommend Reviewed on: 14th April 2025

Do you have a different Capital Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Short term credit (discontinued)
from Nextcredit (inactive company) 4.44 from 207 reviews
Oakam loan (discontinued)
from Oakam (inactive company) 4.83 from 1021 reviews
Logbook loan (discontinued)
from Varooma (inactive company) 4.85 from 728 reviews

Want to see more from Capital Credit Union?

Savings
from Capital Credit Union 4.87 from 1008 reviews
Mortgages
from Capital Credit Union 4.67 from 37 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub