Smart Money People Logo
Share this page
Link copied

Capital Credit Union: Loans reviews

View other Capital Credit Union products
4.94
Based on 751 reviews, last reviewed 15th Jul 2025
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
2%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The Loan application process. The Loan application process. Really easy to navigate. Friendly, helpful staff. If there is a problem. They will endevour to rectify as a matter of ur... Read more Reviewed on: 15th July 2025
Mr LR's avatar
Mr LR

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025
Jim's avatar
Jim
Read all reviews Write a review

About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Review Capital Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Capital Credit Union Loans reviews (751)

They’ve always been extremely fair with us and I’ve...

5
They’ve always been extremely fair with us and I’ve had nothing but help from the staff and members all in all excellent service. Reviewed on: 14th April 2025
Ryan A's avatar
Ryan A

Always there when required

5
Any time I have needed loan yhey have been there to service my needs Reviewed on: 14th April 2025
Ross McKenzie 's avatar
Ross McKenzie

Staff are patient, accommodating and supportive of t...

5
Staff are patient, accommodating and supportive of their clients.They provide good and prompt service.They make you feel valued and appreciated that in return you will trust them. Reviewed on: 14th April 2025
divina m's avatar
divina m

Amazing service and patience

5
I have always had the most amazing service - advice and patience show.n by Scott Reviewed on: 14th April 2025
Rozanne S's avatar
Rozanne S

CCU gave me a loan when no other credit union would...

5
CCU gave me a loan when no other credit union would which I’m very grateful for. Reviewed on: 14th April 2025
Tinotenda C's avatar
Tinotenda C

No complaints, I’m more than happy with the product.

5
No complaints, I’m more than happy with the product. Reviewed on: 14th April 2025
Jenny B's avatar
Jenny B

All went smoothly,waiting to sort out direct debit i...

4
All went smoothly,waiting to sort out direct debit issues Reviewed on: 14th April 2025
Shaun Parnell 's avatar
Shaun Parnell

Affordability for those with limited choices

5
They offer competitive 7.9% Apr loans to those that would normally be penalised with high interest rates causing them to be unaffordable. A company that really looks after those in need and couldn't recommend them enough. In comparison it would have been a loan with apr or 49% (or more). Reviewed on: 14th April 2025
Stuart N's avatar
Stuart N

Helpful staff and car loan at competitive rate.

5
Helpful staff and car loan at competitive rate. Like the concept and ethos of the credit union and would support credit unions being able to move into retail banking as the big banks do not give the same high quality customer service and support as credit union. Reviewed on: 14th April 2025
Katie L's avatar
Katie L

Fantastic company for quick loans

5
Fantastic company for quick loans Reviewed on: 14th April 2025
Ronnie56's avatar
Ronnie56

Review Capital Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill