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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (751 reviews)

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4.94

Based on 751 reviews, last reviewed 15th Jul 2025

73% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The Loan application process. The Loan application process. Really easy to navigate. Friendly, helpful staff. If there is a problem. They will endevour to rectify as a matter of ur... Read more Reviewed on: 15th July 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (751)

Great staff, easy process great cake

Great staff, easy process great cake Reviewed on: 14th April 2025

Quick and easy application and very quick payout

Quick and easy application and very quick payout Reviewed on: 14th April 2025

First class

First class product’s and very helpful staff Reviewed on: 14th April 2025

I always get great customer service and people who k...

I always get great customer service and people who know what they're doing Reviewed on: 14th April 2025

Good opportunity

It was a loan application, team were helpful and available. Reviewed on: 14th April 2025

all staff were friendly and polite.

all staff were friendly and polite. a real welcoming atmosphere Reviewed on: 14th April 2025

Fuss free loan

Loan was approved without fuss, the process was easy and straightforward. Interest rates very reasonable too. Reviewed on: 14th April 2025

Always quick and good custemer service .

Always quick and good custemer service . Reviewed on: 14th April 2025

Helpful staff.

Helpful staff. Always on end of phone to help Reviewed on: 14th April 2025

Happy costumer

Took a green loan out for home improvements. The application process was very straightforward and simple and once I had approval (which was very rapid) the loan and repayments were set up very quickly. Reviewed on: 14th April 2025

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