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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (754 reviews)

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4.93

Based on 754 reviews, last reviewed 12th Dec 2025

96% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (754)

CCU quickly organised a £25,000 loan for me...

Capital Credit Union organised a £25,000 loan for me quickly and at relatively short notice. A year later a phone conversation with a very helpful member of staff resulted in me being able to pay back a little more each month to reduce the amount of interest owed. Reviewed on: 14th April 2025

Top Rate

I have been a member for many years, joined through my work and have always found the team to be supportive when I have needed help. I have had loan's, having savings and play the lottery as a way of paying it forward. I have encouraged others to join as think it is a very fair and trustworthy way of banking. The team are excellent. Reviewed on: 14th April 2025

Easy to apply for a loan and very quick at accepting...

Easy to apply for a loan and very quick at accepting your loan application Reviewed on: 14th April 2025

Great staff, easy process great cake

Great staff, easy process great cake Reviewed on: 14th April 2025

Quick and easy application and very quick payout

Quick and easy application and very quick payout Reviewed on: 14th April 2025

First class

First class product’s and very helpful staff Reviewed on: 14th April 2025

I always get great customer service and people who k...

I always get great customer service and people who know what they're doing Reviewed on: 14th April 2025

Good opportunity

It was a loan application, team were helpful and available. Reviewed on: 14th April 2025

all staff were friendly and polite.

all staff were friendly and polite. a real welcoming atmosphere Reviewed on: 14th April 2025

Fuss free loan

Loan was approved without fuss, the process was easy and straightforward. Interest rates very reasonable too. Reviewed on: 14th April 2025

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