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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (751 reviews)

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4.94

Based on 751 reviews, last reviewed 15th Jul 2025

74% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The Loan application process. The Loan application process. Really easy to navigate. Friendly, helpful staff. If there is a problem. They will endevour to rectify as a matter of ur... Read more Reviewed on: 15th July 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (751)

Super easy great rates have great saving rates too

Super easy great rates have great saving rates too Reviewed on: 14th April 2025

Great customer service, always helpful and attending...

Great customer service, always helpful and attending to my needs fast Reviewed on: 14th April 2025

Great service

Easy to navigate. Staff are very helpful and friendly Reviewed on: 14th April 2025

Loan application was simple and efficient.

Loan application was simple and efficient, kept informed about it. Like the fact that your are still saving as you pay off the loan. Reviewed on: 14th April 2025

Debt Consolidation Loan

Looking for a debt consolidation loan; found it difficult to find anything reasonable from more “mainstream” lenders. Comparatively great interest rate, simple and fast application process, quick decision and payout. Savings account is set up at same time so there will be a wee “bonus” when the loan is paid off. Reviewed on: 14th April 2025

Quick application, quick to receive the money.

Quick application, quick to receive the money. Good interest rates for loans and savings Reviewed on: 14th April 2025

Customer service is always excellent everyone polite...

Customer service is always excellent everyone polite and really willing to help. Reviewed on: 14th April 2025

CCU quickly organised a £25,000 loan for me...

Capital Credit Union organised a £25,000 loan for me quickly and at relatively short notice. A year later a phone conversation with a very helpful member of staff resulted in me being able to pay back a little more each month to reduce the amount of interest owed. Reviewed on: 14th April 2025

Top Rate

I have been a member for many years, joined through my work and have always found the team to be supportive when I have needed help. I have had loan's, having savings and play the lottery as a way of paying it forward. I have encouraged others to join as think it is a very fair and trustworthy way of banking. The team are excellent. Reviewed on: 14th April 2025

Easy to apply for a loan and very quick at accepting...

Easy to apply for a loan and very quick at accepting your loan application Reviewed on: 14th April 2025

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