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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (650 reviews)

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4.94

Based on 650 reviews, last reviewed 20th May 2025

41300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Fast and effective service, helpful staff. Fast and effective service, helpful staff. I used the services a couple of times, they never disappoint Reviewed on: 20th May 2025

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025

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About this product

Capital Credit Union secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Capital Credit Union customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase trust and transparency in the financial world. Sounds good? You can write your Capital Credit Union secured loan today!

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Capital Credit Union Loans reviews (650)

Great reliable services

Ice been with them since must daughter was 1yo she's now 17 and I'm still with them love who they are and what they stand for!! Reviewed on: 3rd July 2021

Great customer service

Great company to deal with , who can easily tailor a loan to suit your needs. Swift payment and decent Apr. Reviewed on: 3rd July 2021

Easy and affordable

I've been with CCU for 20 years and I can't give you one complaint. Even in times of strife they're helped my situation. I only save a little every month but the benefits are in my case,life changing Reviewed on: 3rd July 2021

very good

friendly people easy to work with Reviewed on: 3rd July 2021

Nothing beats Capital Credit Union

I have been a member of the Capital Credit Union since its inception and will continue to be as long as I can. Friendly helpful staff, the right products, quick answers to queries go a long way to keeping members engaged Reviewed on: 3rd July 2021

Long standing customer

Several years as a customer for loans and savings. Always top class customer service . Reviewed on: 3rd July 2021

Amazing staff

When I lost my job unexpectedly a couple of years ago and had an outstanding loan amount, the staff were brilliant. They helped me set up an affordable amount each month and alleviated one problem for me. At all times, any staff member I spoke to was helpful, non judgemental and just lovely. Reviewed on: 3rd July 2021

Customer Focus

Whether I have attended in person, called by phone, or contacted the Credit Union on line, my loan requests have been processed quickly and efficiently. I also appreciate the flexible ways in which the monies can be paid out. I have always found the staff to be helpful and informative. I have no reservations in recommending Capital Credit Union. Reviewed on: 3rd July 2021

open minded

CCU give credit when High Street banks would refuse Reviewed on: 3rd July 2021

Considerate and Empathetic staff

A team you can talk to when you need help without feeling being judged. Helpful throughout the Covid pandemic. Reviewed on: 3rd July 2021

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