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Capital Credit Union: Loans reviews

4.94
Based on 753 reviews, last reviewed 1st Oct 2025
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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2%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I secured a loan with very low interest covered by m... I secured a loan with very low interest covered by my savings I can always speak to someone helpful and I like the ethics of this bank I am 72 and ap... Read more Reviewed on: 1st October 2025
Shirley H's avatar
Shirley H

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025
Jim's avatar
Jim

About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

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Capital Credit Union Loans reviews (753)

Win, Win

5
Capital Credit Union do so much to help people with the various types of loans on offer. In my experience the staff have been very helpful and the great thing is you save while repaying your loan. A win, win situation. Reviewed on: 2nd July 2021

Well worth it

5
Very great set up for people who are needing help Reviewed on: 2nd July 2021

No hassle

5
No hassle do as they say can’t ask for more Reviewed on: 2nd July 2021

Best company ever

5
I only deal with Capital Credit Union if I need a loan they look after there customers and the best part is payment comes straight off my wages before I get them which is awesome , and if you have enough in your savings you have the option to pay it off or continue saving . Number One in my Book with out a doubt. Regards Gianni Reviewed on: 2nd July 2021

Fantastic customer service

5
I was helped a great deal while dealing with the credit union and the service was second to none. Lovely staff, great customer servive Reviewed on: 2nd July 2021

Excellent service

5
So helpful and look for reasons to say yes rather than no, brilliant advice also given. Reviewed on: 2nd July 2021

Amazing service always

5
Great staff easy and quick service Reviewed on: 2nd July 2021

Great company

5
I have had no problems with requesting a loan from them and it’s easy to fill a form in and the staff are very good and helpful Reviewed on: 2nd July 2021

very good service

5
always got very advice and help from staff Reviewed on: 2nd July 2021

Fantastic

5
Great credit to allowing those with limited income to borrow whilst saving Reviewed on: 2nd July 2021

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