Capital One Reviews

SUPERB

Never been charged a fee, understanding people when you contact them and the best credit card I've used.

Sam BirkinshawLevel 1

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Perfect Card

I got a credit card just to boost my credit score so I use it every now and again and it's so easy to pay off, just use my thumb print then click pay full balance and enter my debit card's security code - couldn't ask for more!

musicdoctorLevel 1

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Lousy customer service

Applied for a credit card, plain NO came back, no explanation despite good credit history.

David PatersonLevel 1

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Excellent Anti-Fraud

Capital One spotted fraudulent activity on my card that I hadn't picked up. They were proactive about it and phoned me instantly. They refunded me the amount and cancelled my card. Outstanding service

Adam FosterLevel 1

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Mr Yordanov

Very good credit card. we have been using it for a long time

Teodor Nelina YordanoviLevel 1

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High interest rates

I used my card by mistake - it's the same colour as my debit card - and it took me over my card limit. The card didn't get rejected and I got charged for going over my limit. Odd that it wasn't just rejected

Leeanne CliffordLevel 1

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awesome

really easy to apply and a total lifesaver

adilLevel 1

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Good credit

I like the company makes sure they rate a person accordingly and an opportunity to see if they accept you with out affecting your credit score.

Munyaradzi ChikwamaLevel 1

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The app contains details of both my cards

The app is easy to use and I can switch between both my card balances.

SeanLevel 1

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Shocking service

Customer Service is terrible and the way they treat their staff is disgusting.

Ivor biggunLevel 1

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This card will keep you credit rating low

Capital One market their cards as credit builders however they keep your credit score low by NOT increasing your credit limit past £1000 which flags a lack of trust to other lenders... all is nit as it seems with this company so beware before you ...

Capital One market their cards as credit builders however they keep your credit score low by NOT increasing your credit limit past £1000 which flags a lack of trust to other lenders... all is nit as it seems with this company so beware before you apply very high interest rates and low credit limits. Poor customer service is just the tip of the iceberg

A groovy Level 1

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Grwat company!

Very good Customer Service, very helpful staff and brilliant at spotting fraudulent transactions. A*

Shirelle BoltonLevel 1

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Fast, Efficient and Practical

Approval was fast and efficient and I was kept well informed of the process from start to finish. Managing the card is easy through a variety of avenues from a customer care line to their polished and very useful app, and the service is exactly what...

Approval was fast and efficient and I was kept well informed of the process from start to finish. Managing the card is easy through a variety of avenues from a customer care line to their polished and very useful app, and the service is exactly what you need for a daily use credit card.

CaojemLevel 1

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There when you need it

I don't know what I'd have done if Capital One hadn't accepted my application for a credit card! They took me on when no-one else would. The repayments are manageable and their website is really easy to use. They reward my loyalty and reliability by...

I don't know what I'd have done if Capital One hadn't accepted my application for a credit card! They took me on when no-one else would. The repayments are manageable and their website is really easy to use. They reward my loyalty and reliability by increasing my credit limit by sensible amounts.

AnonLevel 1

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Got accepted when no one else would give me a card

Had no issues with the card or app

RobLevel 1

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Got accepted when no one else would give me a card

I got a credit card from capital one very easily. No issues with the card and the app is easy to use.

RobLevel 1

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excellent no-nonsense credit card

at no point have i felt like i was being ripped off, which is quite standard in this industry

Gregory DaviesLevel 2

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Can always sort out problems

When I had a mystery payment on my account, the agent found out who it was and a contact number for me to cancel it and got a refund sorted. No fuss. When I stopped a regular payment, it was stopped immediately. The agents are always friendly and polite.

When I had a mystery payment on my account, the agent found out who it was and a contact number for me to cancel it and got a refund sorted. No fuss. When I stopped a regular payment, it was stopped immediately. The agents are always friendly and polite.

Karen RyanLevel 1

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Customer service

A great company offering great customer service, any problems professionals dealt with and always a competitive interest rate

AnonymousLevel 1

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Great website & Customer service

website is very user friendly and interactions with company have been good

Tessa DaviesLevel 1

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