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Capital One reviews

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Rated Good 4.03/5

Capital One reviews

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Unverified business
Last reviewed within 7 days

Review summary

People rate this company as Good based on 296 product reviews

Average score of 4.03/5
5 star
52%
4 star
24%
3 star
10%
2 star
4%
1 star
10%
Reviews for Capital One have trended positively over the past 90 days

Latest positive rating

5/5

Outstanding service...

A very professional and efficient company. Contacting their customer service department whether through their online messaging system or via the phone is always dealt with... A very professional and efficient company. Contacting their customer service department whether through their online messaging system or via the phone is always dealt with by friendly. knowledgeable and helpful staff. Read more Read less

{"display":"Susan W","full_name":"Susan W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Classic Credit Card
Susan W 27th October 2025

Latest negative rating

1/5

I experienced months of failed withdrawal attempts.

I experienced months of failed withdrawal attempts. Despite my repeated emails to customer service going unanswered, I was left in a state of worry upon... I experienced months of failed withdrawal attempts. Despite my repeated emails to customer service going unanswered, I was left in a state of worry upon discovering that I had been scammed and my money was gone. Thankfully Olivia Trader Teams came to my aid and successfully retrieved my investment from these deceitful fraudsters. Email O l i v i a l o p z 9 3 1 3 āť g m a i l c o m Whats App +1~{512}~203~75~54. Read more Read less

About Capital One

Our customers are the reason the business exists and we always want to make sure we're doing everything we can to bring them credit card products that really work for them. Smart Money People is the place for Capital One reviews.

Capital One at a glance

Reviews for Capital One

Showing 11 of 296 company reviews Last reviewed within 7 days

Outstanding service...

Classic Credit Card 27th October 2025

A very professional and efficient company. Contacting their customer service department whether through their online messaging system or via the phone is always dealt with... A very professional and efficient company. Contacting their customer service department whether through their online messaging system or via the phone is always dealt with by friendly. knowledgeable and helpful staff. Read more Read less

Rated Excellent 5/5
Read more product reviews

My experience with them was a good one.

Classic Credit Card 15th July 2025

My experience with them was a good one. They have a good customer service team

Rated Excellent 5/5
Read more product reviews
  • 5/5

    I needed a credit card and impove my credit score...

    I needed a credit card and impove my credit score

  • 5/5

    It has helped me a lot and building my credit...

    It has helped me a lot and building my credit

  • 5/5

    Great customer care and a great credit card

    Great customer care and a great credit card

  • 5/5

    Capital one was very easy to apply for for through t...

    Capital one was very easy to apply for for through their app with speedy results

  • 3/5

    can't email them - only postal address.

    can't email them - only postal address. makes it slow to resolve issues

  • 5/5

    Low APR and useful for small purchases

    Capital One classic credit card is very helpful and useful for short purchases because of the low interest APR. This makes it easier for repayments... Capital One classic credit card is very helpful and useful for short purchases because of the low interest APR. This makes it easier for repayments and keeping finances in balance. The app is easy to use and great customer support. Read more Read less

  • 5/5

    Top quality service, would highly recommend

    Top quality service, would highly recommend

  • 5/5

    Capital one was my first credit card when i got to t...

    Capital one was my first credit card when i got to the UK, i started from £200 and it was the best experience, it helped... Capital one was my first credit card when i got to the UK, i started from £200 and it was the best experience, it helped me build my credit till i was able to apply for another credit card but i still have it, i now have £1250 on it, i really like how they attend to me when i have any little issue, they are so prompt and listens Read more Read less

  • 5/5

    One of the best credit card companies in the UK

    Capital One have always been very good to me as a credit card company and I would recommend their products to everyone.

    {"display":"Wyn L","full_name":"Wyn L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Classic Credit Card
    Wyn L 26th February 2025

    Products from Capital One

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