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Capital One Reviews

Ratings based on 155 reviews Last review 2 months ago
4.06 / 5Great overall rating

Our customers are the reason the business exists and we always want to make sure we're doing everything we can to bring them credit card products that really work for them. Smart Money People is the place for Capital One reviews.

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4 47
3 21
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Your Capital One Reviews (155)

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14th April 2018

This card will keep you credit rating low

Capital One market their cards as credit builders however they keep your credit score low by NOT increasing your credit limit past £1000 which flags a lack of trust to other lenders... all is nit as it seems with this company so beware before you ...

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Capital One market their cards as credit builders however they keep your credit score low by NOT increasing your credit limit past £1000 which flags a lack of trust to other lenders... all is nit as it seems with this company so beware before you apply very high interest rates and low credit limits. Poor customer service is just the tip of the iceberg

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5th April 2018

Fast, Efficient and Practical

Approval was fast and efficient and I was kept well informed of the process from start to finish. Managing the card is easy through a variety of avenues from a customer care line to their polished and very useful app, and the service is exactly what...

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Approval was fast and efficient and I was kept well informed of the process from start to finish. Managing the card is easy through a variety of avenues from a customer care line to their polished and very useful app, and the service is exactly what you need for a daily use credit card.

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4th April 2018

There when you need it

I don't know what I'd have done if Capital One hadn't accepted my application for a credit card! They took me on when no-one else would. The repayments are manageable and their website is really easy to use. They reward my loyalty and reliability by...

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I don't know what I'd have done if Capital One hadn't accepted my application for a credit card! They took me on when no-one else would. The repayments are manageable and their website is really easy to use. They reward my loyalty and reliability by increasing my credit limit by sensible amounts.

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4th April 2018

Can always sort out problems

When I had a mystery payment on my account, the agent found out who it was and a contact number for me to cancel it and got a refund sorted. No fuss. When I stopped a regular payment, it was stopped immediately. The agents are always friendly and polite.

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When I had a mystery payment on my account, the agent found out who it was and a contact number for me to cancel it and got a refund sorted. No fuss. When I stopped a regular payment, it was stopped immediately. The agents are always friendly and polite.

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29th June 2017

Credit card for Bad Credit

We had a bad credit rating and most major credit card companies wouldn't accept us. We needed to rebuild our credit rating using a credit card. Capital One did accept us and we now both seen big improvements to our credit score. Capital One allowed us...

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We had a bad credit rating and most major credit card companies wouldn't accept us. We needed to rebuild our credit rating using a credit card. Capital One did accept us and we now both seen big improvements to our credit score. Capital One allowed us to reduce our credit limit and haven't force and additional credit increases on us.