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Caravan Guard: Caravan insurance reviews

Name: Caravan insurance
Rating: 4.95 (4940 reviews)

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4.95

Based on 4,940 reviews, last reviewed 3rd Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

prompt service when i try to get in touch prompt service when i try to get in touch Reviewed on: 3rd October 2025

Latest lowest rating:

1

Very poor customer service. Very poor customer service.Yoy have to do all the chasing up and getting quotes Reviewed on: 17th July 2025

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About this product

Caravan Guard’s award-winning caravan insurance is backed by Royal & Sun Alliance.

You can tailor your levels of cover with options to suit your needs. Caravan Guard offer cover whilst touring or in storage and a new for old option for caravans up to 15 years old. Apply over the phone or on the website.

Caravan Guard caravan insurance reviews help you find out what it’s really like to be a customer. If you’ve used Caravan Guard before, you can also leave a review and share your experience.

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Caravan Guard Caravan insurance reviews (4940)

Been with caravan guard for years using caravans and...

Been with caravan guard for years using caravans and motorhomes. This time though after going back to caravans I found it awkward as the lad on the phone could neither read or spell or understand caravan terminology. I guess he was new into the job. Other than this our experience has been excellent with friendly understanding staff. Reviewed on: 17th July 2025

Very helpful operators and very easy to set up cover.

Very helpful operators and very easy to set up cover. Reviewed on: 17th July 2025

Ploite efficient service, no problems quik service

Ploite efficient service, no problems quik service Reviewed on: 17th July 2025

I just bought a new caravan, staff were very helpful...

I just bought a new caravan, staff were very helpful took time to explain everything to insure new Caravan. no pressure from any staff member. Good service every time I have contacted them. Reviewed on: 17th July 2025

Always a great service.

Always a great service. Efficient, professional and a brilliant price Reviewed on: 17th July 2025

Really good insurance company

I have two vehicles insured with Caravan Guard and they are always helpful and friendly Reviewed on: 17th July 2025

A***** Highly recommended.

I managed to destroy a petrol pump whilst pulling away with the caravan in tow having refuelled the car. The caravan sustained minor damage which I was able to repair myself which is more than I could say about the fuel pump. Immediately after my mistake I contacted customer service to reported the incident. The Call Handler was very sympathetic and advised me to report it to my car insurance company too. Within a very short time an email arrived with the relevant form, but as it turned out the claim was covered by my car insurance. I have to say that the Call Handler was extremely helpful and understanding. It was very reassuring to discover just how efficient the communications were between Caravan Guard and myself. The cost of our insurance cover is extremely competitive priced and what with this and the excellent customer service I received make it one company I most highly recommend. Reviewed on: 17th July 2025

Great customer service, excellent cover and value f...

Great customer service, excellent cover and value for money Reviewed on: 17th July 2025

A very friendly company to deal with.

We have been with Caravan Guard for some years. The prices and cover have always been competitive. Whenever we've needed contact regarding renewals or changes the service has always been excellent. A very friendly company to deal with. Reviewed on: 17th July 2025

Excellent Service.

Recently was unfortunate enough to have to claim for a new awning. The claim process was simple, and the staff who dealt with the matter were exceptional. Had an agreement on the claim and had purchased a new awning within 24 hours with the settlement arriving just a few days later. The process made a trying time a lot easier. Reviewed on: 17th July 2025

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