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Caravan Guard: Caravan Insurance reviews

Name: Caravan Insurance
Rating: 4.95 (4813 reviews)

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4.95

Based on 4,813 reviews, last reviewed 18th Aug 2025

121300% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Highly recommend We've had an excellent experience with this caravan insurance company. Setting up the policy was quick and straightforward, and their customer service... Read more Reviewed on: 18th August 2025

Latest lowest rating:

1

Very poor customer service. Very poor customer service.Yoy have to do all the chasing up and getting quotes Reviewed on: 17th July 2025

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About this product

Our Caravan Guard Caravan Insurance reviews can help you to find out what life as a Caravan Guard customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Caravan Guard Caravan Insurance reviews (4813)

No fuss, good service.

No fuss, good service. Helpful on the phone. Reviewed on: 12th October 2024

Good until you make a claim

I have been a customer for over 10 years, and have always been satisfied with the price and service. I made my first claim on 050924 and was told it would be processed in 5 days, I haven't heard a thing, I emailed on 250924 with no reply and called 2 weeks ago and was told my claim would be 'accelerated'. I will go elsewhere at next renewal. Reviewed on: 12th October 2024

Reply from Caravan Guard Thanks for taking the time to leave a review Bruce. So we can look into this for you could you please email your policy number or full name and postcode to [email protected] Response date: 14th October 2024

Been with them for around 15 years.

Been with them for around 15 years. They have always been very competitively priced and been very responsive to any questions I have had. Reviewed on: 12th October 2024

Helpful and experienced

After contacting CGCI the lady on the end of the phone was really cheerful and extremely helpful. She answered all my questions and helped me to decide whether to make a claim or not. Reviewed on: 12th October 2024

Simply great.

It's very simple, when my renewal comes up you are excellent in letting me know all the details for the following year. So a big thank you and all the team. Reviewed on: 12th October 2024

When I had a problem with my caravan it was sorted o...

When I had a problem with my caravan it was sorted out within 24 hours and the caravan was repaired. I was paid out very quickly. I didn't want to tow the caravan any more so I changed it and the insurance for it was changed over almost immediately. Reviewed on: 12th October 2024

Easy to arrange and change anything

Easy to arrange and change anything Reviewed on: 12th October 2024

Great service

Helped from the first time of contacting. Good rates and that has continued year on year Reviewed on: 12th October 2024

Good service when renewing.

Good service when renewing. Clear policy details. Good price. Reviewed on: 12th October 2024

The best Ive found

Cover is what I need at reasonable price and staff helpful and knowledgeable Reviewed on: 12th October 2024

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