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Caravan Guard: Caravan insurance reviews

Name: Caravan insurance
Rating: 4.95 (4940 reviews)

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4.95

Based on 4,940 reviews, last reviewed 3rd Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

prompt service when i try to get in touch prompt service when i try to get in touch Reviewed on: 3rd October 2025

Latest lowest rating:

1

Very poor customer service. Very poor customer service.Yoy have to do all the chasing up and getting quotes Reviewed on: 17th July 2025

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About this product

Caravan Guard’s award-winning caravan insurance is backed by Royal & Sun Alliance.

You can tailor your levels of cover with options to suit your needs. Caravan Guard offer cover whilst touring or in storage and a new for old option for caravans up to 15 years old. Apply over the phone or on the website.

Caravan Guard caravan insurance reviews help you find out what it’s really like to be a customer. If you’ve used Caravan Guard before, you can also leave a review and share your experience.

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Caravan Guard Caravan insurance reviews (4940)

Damage to Caravan

Last year I hit huge water filled pothole in Devon which caused £7000 damage to my Coachman VIP caravan. Caravan Guard assessed the damage and authorised Broadlane Leisure to proceed with the repair.. the whole process was carried out without fuss. I paid my £100 excess, collected my van in time for my next holday! Reviewed on: 22nd July 2024

Knowledgeable staff and fair pricing

Knowledgeable staff and fair pricing Reviewed on: 22nd July 2024

Resolved immediately

Every phone contact I have made with Caravanguard saw my query or issue resolved on the spot Reviewed on: 22nd July 2024

Straight forward and no frustrations.

Straight forward and no frustrations. No filling in multiple forms and repeating yourself endlessly. Just easy to input information and clarity in questions. Reviewed on: 22nd July 2024

Always friendly staff and never feel the need to go...

Always friendly staff and never feel the need to go elsewhere been with this over 20 years and always had excellent service Reviewed on: 22nd July 2024

Great customer service

When I had to temporarily change where my caravan was stored, the process was quick and easy. Reviewed on: 22nd July 2024

Wonderful service

They remind me without being to officious , also dig around themselves to make sure they are getting the best deal for me Reviewed on: 22nd July 2024

Helpful and extremely friendly staff.

Helpful and extremely friendly staff. Nothing was too much trouble and we were insured in a blink. Reviewed on: 22nd July 2024

Instant call back to check everything was OK after t...

Instant call back to check everything was OK after the power tripped out. Reviewed on: 22nd July 2024

Friendly, knowledgeable and helpful staff ar the end...

Friendly, knowledgeable and helpful staff ar the end of the phone. Speaking to a real human, as opposed to an AI generated 'answer machine/robot', makes all the difference when spending hard earned cash. Reviewed on: 22nd July 2024

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