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Caravan Guard: Caravan insurance reviews

4.95
Based on 4,940 reviews, last reviewed 3rd Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

prompt service when i try to get in touch prompt service when i try to get in touch Reviewed on: 3rd October 2025
alun pugh's avatar
alun pugh

Latest lowest rating:

1

Very poor customer service. Very poor customer service.Yoy have to do all the chasing up and getting quotes Reviewed on: 17th July 2025
Alan Townsend's avatar
Alan Townsend

About this product

Caravan Guard’s award-winning caravan insurance is backed by Royal & Sun Alliance.

You can tailor your levels of cover with options to suit your needs. Caravan Guard offer cover whilst touring or in storage and a new for old option for caravans up to 15 years old. Apply over the phone or on the website.

Caravan Guard caravan insurance reviews help you find out what it’s really like to be a customer. If you’ve used Caravan Guard before, you can also leave a review and share your experience.

Caravan Guard Caravan insurance reviews (4940)

Review of the Caravan Guard, Caravan insurance:

Very excellent supportive staff

5
Every time I have contacted caravan Guard I found the staff to be extremely helpful, friendly and informative. The price has always been competitive as well. But the main thing is that the staff are good and very knowledgeable. Reviewed on: 12th October 2024

Caravan guard insurance

5
Good value policy . A simple application with no unnecessary hoops to jump through.Grateful that a mistake on my renewal application was picked up by a member of staff . Reviewed on: 29th July 2023

Excellent customer service

5
I work in customer services and know how important it is that the first point of contact is crucial to first class service. That’s what I got from the initial call to setting up my insurance. Excellent service and a good price Reviewed on: 29th July 2023

The Best

5
The professionalism of caravan guard staff is second to none. Everything is put over to you very clear of what you are signing up for and prices are very goog. Reviewed on: 29th July 2023

Prompt and honest

5
I’ve used the claims department twice and everything was sorted out over the phone You get treated like a valuable customer Reviewed on: 29th July 2023

Great service

5
Great service from people who know their bussiness Reviewed on: 29th July 2023

Easy and straightforward

4
Confusing to start as changing from one vip to another vip, got cris number mixed up but soon sorted no hassle. Reviewed on: 29th July 2023

Clear and simple!

5
The customer service team were excellent helping me through the minefield of insuring my caravan. I’d never had a caravan before and didn’t realise how many considerations there were to making your caravan safe. They helped me throughout the process, contacting me to monitor my progress and offering further advice as I needed it. The result is a great peace of mind, I know my caravan is secure as it can be and I have good cover in the unlikely event of theft or any other kind of mishap. Reviewed on: 29th July 2023

Excellent company .

5
When looking for a caravan insurer multiple people recommended them to me . A couple have unfortunately had to claim and were dealt with brilliantly .peace of mind is what you need Reviewed on: 29th July 2023

Great service and price

5
Quality service at an affordable price, now in my sixth year with them. Reviewed on: 29th July 2023

The Best gets Better

5
Nothing too much trouble. Changed caravan day after renewal. Talked me through option and change over. Good prices, excellent service and always polite and cheery. Reviewed on: 29th July 2023

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