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Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
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Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Best Credit Union

5
Started saving with the credit union when I was a working single- parent and was able to take my daughter on our first holiday abroad. The staff are so helpful and go out of their way to help people in their community. I’ve recommended them to my daughter and people I know. X Reviewed on: 25th June 2020

Always helpful and fast response

5
Always helpful and fast response Reviewed on: 22nd April 2025

Very good always there to answer an help with questi...

5
Very good always there to answer an help with questions you ask Reviewed on: 22nd April 2025

Very good at commuacation an allway happy to help

5
Very good at commuacation an allway happy to help Reviewed on: 22nd April 2025

Would recommend to anybody!

5
I had gotten my first loan around 2022/2023 and was really surprised that I could pay back via child benefit, I think that’s such a handy way of repaying. Central Credit Union has great offers for new and existing members whether that be loans or savings. In the past I could never save even if it was the smallest amounts I would find myself struggling and have to spend it, I pay £5 into my savings every month and have accumulated over £500 worth of savings that will help me massively in the future, especially if I keep saving and don’t take any money out which is the plan. I recommend Central Credit Union to everybody I know, I was actually recommended myself by a friends mum and it has been the best advice given to me surrounding loans and/or savings. If I have ever had a query it has always been quick and easy getting a reply whether that be by phone or email, every person I have dealt with on the other end of the phone has been very reassuring no matter the question. I know I will continue with Central Credit Union for a long time. Reviewed on: 22nd April 2025

Always been really nice and looked after me thank yo...

5
Always been really nice and looked after me thank you so appreciate there help Reviewed on: 22nd April 2025

Help when need loans

5
Always polite professional and helpful Reviewed on: 22nd April 2025

They are amazing.

5
They are amazing. They really help when you need it. Reviewed on: 22nd April 2025

Staff are really polite helpful explain things reall...

5
Staff are really polite helpful explain things really well so you can understand & are also very professional. Reviewed on: 22nd April 2025

Best Credit Union by far

5
I have nothing but good to say about Central Credit Union the service the advice the customer care is 2nd to none Reviewed on: 22nd April 2025

A habit that changed my life.

5
I needed a loan and felt I had little chance of getting one. My daughter said try the Credit Union. I applied, everything was done on line, and I got a much needed loan. They recommend I open a savings account which I did, just to save a small regular amount as well as pay the loan back. Long after the loan was paid back, I carried on saving, still do today. Best advice I ever had. Reviewed on: 22nd April 2025

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