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Central Credit Union: Loans reviews

Name: Loans
Rating: 4.97 (2600 reviews)

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4.97

Based on 2,600 reviews, last reviewed 23rd Feb 2026

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025

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About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Very helpful and lovely staff x

I needed money and I was on lockdown and I phoned up and explained to one of the staff and she said no problem we can transfer it to your bank for you and that was very helpful to me as I said the staff are so helpful which is what you need if you can’t get out and you know there is a friendly voice at the end of the phone. Reviewed on: 26th June 2020

Great communication and very friendly customer servi...

Great communication and very friendly customer service agent. Very informative and professional. Reviewed on: 17th June 2025

I have been with credit Union for 10 plus years and...

I have been with credit Union for 10 plus years and it’s been a life saver Reviewed on: 17th June 2025

Could not do without the credit union for all my fin...

Could not do without the credit union for all my financial needs they are fantastic and have always helped me when I’ve needed a loan when I need it Reviewed on: 17th June 2025

Friendly staff and accessible website.

The staff are very friendly and always more than happy to help. The App and the website is very accessible and simple to use. Reviewed on: 17th June 2025

friendly, comfortable and welcoming.

I always have a friendly, comfortable experience their tone is always welcoming and no matter what questions I have to ask I am never made to feel my questions are a bother. Reviewed on: 17th June 2025

Hi I have a very good experience and most important...

Hi I have a very good experience and most important is the professional stuff Reviewed on: 17th June 2025

Been with credit union for about 4 yrs now never had...

Been with credit union for about 4 yrs now never had a single problem with them Reviewed on: 17th June 2025

Couldn't fault the customer service.

Couldn't fault the customer service. Polite and always had my loans on time. - Rebecca Dalton Reviewed on: 17th June 2025

I've been with cu for 16 years and never had a issue...

I've been with cu for 16 years and never had a issue or anything always been amazing staff are always pleasant and polite, I would highly recommend cu to anyone as it helps so much especially with the low interest fees on the loans Reviewed on: 17th June 2025

Very prompt with queries and assistance.

Very prompt with queries and assistance. I needed information and they were quick to give me a call to clarify and settle things. Thank you. Reviewed on: 17th June 2025

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