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Central Credit Union: Loans reviews

4.97
Based on 2,600 reviews, last reviewed 23rd Feb 2026
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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0%
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0%
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0%

Latest highest rating:

5

I spoke to Karen and she was very friendly and appro... I spoke to Karen and she was very friendly and approachable and made the whole process of applying for the loan and 3 way call very easy Reviewed on: 23rd February 2026
Jennifer R's avatar
Jennifer R

Latest lowest rating:

2

No help at all and quite rude. I needed to top up my loan a week early as I was desperate for a washing machine. I first sent an email which was ignored. I enquired and received an ... Read more Reviewed on: 11th July 2025
Estelle Monaghan's avatar
Estelle Monaghan

About this product

Central Credit Union offer a range of personal loans.

Some Central Credit Union personal loans allow you to borrow as little as £200. The maximum varies between £3,000 and £15,000.

Central Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Central Credit Union before, you can also leave a review and share your experience.

Central Credit Union Loans reviews (2600)

Review of the Central Credit Union, Loans:

Very helpful and lovely staff x

5
I needed money and I was on lockdown and I phoned up and explained to one of the staff and she said no problem we can transfer it to your bank for you and that was very helpful to me as I said the staff are so helpful which is what you need if you can’t get out and you know there is a friendly voice at the end of the phone. Reviewed on: 26th June 2020

I would rate my experience 10/10 , always so helpful...

5
I would rate my experience 10/10 , always so helpful on the other end of the phone so straight forward. Reviewed on: 28th May 2025

Alway great customer service from ccl and great way...

5
Alway great customer service from ccl and great way for parents to save especially for me being a single parent family. We Reviewed on: 28th May 2025

Brilliant customer service, Loans are easy and affor...

5
Brilliant customer service, Loans are easy and affordable Reviewed on: 28th May 2025

My experience with the credit union is a positive one.

5
My experience with the credit union is a positive one. The staff are very helpful, supootive and friendly. Reviewed on: 28th May 2025

Always helpful, always quick to reply, very helpful...

5
Always helpful, always quick to reply, very helpful with facts and figures. Reviewed on: 28th May 2025

I’ve always found my experience good

5
I’ve always found my experience good Reviewed on: 27th May 2025

Credit union is perfect for me.

5
Credit union is perfect for me. Especially at Christmas, as a mum of 5 it takes a lot of stress from me by just putting a little away each week, I would be lost without it. Thank you Reviewed on: 27th May 2025

The service was excellent and fast.

5
The service was excellent and fast. It has always been like this ever since I joined more than ten years ago. Good service, well done. I have recommended to my friends and they are really happy with the service. You don’t need to go to the offices all the time. Excellent service . Reviewed on: 27th May 2025

Brilliant experience recommended to family members w...

5
Brilliant experience recommended to family members who also had grate experience Reviewed on: 27th May 2025

They don't lend you too much and they are available...

3
They don't lend you too much and they are available every six months. Reviewed on: 26th May 2025

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