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Charter Savings Bank reviews

Charter Savings Bank Logo
Rated Average • 2.97/5

Charter Savings Bank reviews

Unverified business Last reviewed within 7 days
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Review summary

People rate this company as Average based on 111 product reviews

Average score of 2.97/5
5 star
34%
4 star
7%
3 star
5%
2 star
4%
1 star
50%
Reviews for Charter Savings Bank have trended negatively over the past 90 days

Latest positive rating

5/5

Good range of products at competitive interest rates

Good range of products at competitive interest rates

{"display":"Trevor S","full_name":"Trevor S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Cash ISA
Trevor S 16th April 2026

Latest negative rating

2/5

Loyalty is penalised.

Loyalty is penalised. The newest issue pays much more interest. Website has technical issues.

{"display":"RJT","full_name":"RJT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Easy Access
RJT 19th June 2025
See more reviews for Charter Savings Bank products

About Charter Savings Bank

Charter Savings Bank is a retail savings bank. It offers both online and postal savings accounts, cash ISAs and bonds. It claims to provide a simple and straightforward way to save money - read our reviews to find out whether customers agree.

At Smart Money People, we collect real reviews from real people to help you make better financial decisions. Check out our Charter Savings Bank reviews to learn more about the provider and its products.

Find out what product existing customers have and whether they’d recommend it to others. Learn more about the saving process and whether it’s as simple as the provider claims. Read about any experiences with the customer service team. All of this and more can be found in our Charter Savings Bank reviews.

If you’ve had a savings account with Charter Savings Bank, leave a review on Smart Money People. Tell us why you chose Charter Savings Bank and if you’d recommend the provider to family and friends. The bank claims to provide competitive rates and excellent service. Do you agree? Share all of the pros and cons you’ve experienced as a Charter Savings Bank customer. Write an honest Charter Savings Bank review today.

Who are Charter Savings Bank?

Charter Savings Bank is a retail savings bank that aims to offer a simple and straightforward way to save. The bank claims to operate in a sustainable way with environmental, social and governance matters at its heart.

Is Charter Savings Bank linked to any other bank?

Charter Savings Bank is owned by One Savings Bank plc, a specialist lender and savings provider.

Is Charter Savings Bank covered by FSCS?

Charter Savings Bank is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA). Therefore, deposits of up to £85,000 are covered by the Financial Services Compensation Scheme (FSCS). Deposits higher than this won’t be covered. Because the limit applies per authorised firm, if you had two separate accounts with Charter Savings Bank, you’d only be protected for up to £85,000 in total across both accounts.

Does Charter Savings Bank have an app?

Charter Savings Bank operates online, without any branches, but doesn’t have an app. Customers can open and manage their accounts through the online portal on the Charter Savings Bank website.

Charter Savings Bank at a glance

Reviews for Charter Savings Bank

Showing 11 of 111 company reviews • Last reviewed within 7 days

Good range of products at competitive interest rates

Cash ISA • 16th April 2026

Good range of products at competitive interest rates

{"display":"Trevor S","full_name":"Trevor S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Very good interest rate for easy access.

Easy Access • 16th April 2026

Very good interest rate for easy access. Email me when receive a transfer

{"display":"Jude","full_name":"Jude","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 4/5

    Best Rates for New Customers!!

    Their Customer Service Centre is based in the U.K. with friendly, welcoming, courteous and knowledgeable staff who invariably answer calls very promptly. Moreover, Charter Savings... Their Customer Service Centre is based in the U.K. with friendly, welcoming, courteous and knowledgeable staff who invariably answer calls very promptly. Moreover, Charter Savings Bank's website is clear and easy to navigate. Their rates of interest are VERY competitive - however, the Instant Access Account is constantly being relaunched, thus offering higher rates to new customers. To stay ahead here, one has to keep watch for new issues upon their website, open new accounts as and when and close down the old ones. This is fiddly and shouldn't be necessary. Not only is this time-consuming but also complicates filing a Tax Return. Read more Read less

    {"display":"Stuart Hall","full_name":"Stuart Hall","avatar":{"url":"\/assets\/uploads\/avatars\/users\/491805.png"}}'s avatar
    Easy Access
    Stuart Hall 9th April 2026
  • 5/5

    Good products - Good interest rates - Good website -...

    Good products - Good interest rates - Good website - Good customer service

    {"display":"Trevor S","full_name":"Trevor S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Trevor S 24th March 2026
  • 5/5

    Easy Access, good rate.

    Had several accounts with them, their Easy Access account is providing a competitive rate. Never had any issues.

    {"display":"Chris S","full_name":"Chris S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Easy Access
    Chris S 23rd January 2026
  • 5/5

    Great range of products offering good rates of interest

    Great range of products offering good rates of interest

    {"display":"Trevor S","full_name":"Trevor S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Notice Account
    Trevor S 22nd January 2026
  • 2/5

    Loyalty is penalised.

    Loyalty is penalised. The newest issue pays much more interest. Website has technical issues.

    {"display":"RJT","full_name":"RJT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Easy Access
    RJT 19th June 2025
  • 5/5

    Long time customer.

    Long time customer. Always good service and range of investments

    {"display":"Peter Bower ","full_name":"Peter Bower ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    COMPETITIVE COMPANY

    very helpfuland informative with products a nd services for ISA FUNDS ETC

    {"display":"francis peter bailey","full_name":"francis peter bailey","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good accounts which are easy to open on line

    Good accounts which are easy to open on line

    {"display":"Philip ","full_name":"Philip ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Best rate on a short fixed notice account

    Best rate on a short fixed notice account, although the website could be a bit more modern

    {"display":"Becca","full_name":"Becca","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Notice Account
    Becca 2nd April 2025

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