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Charter Savings Bank: Fixed Rate Bond reviews

Name: Fixed Rate Bond
Rating: 2.7 (64 reviews)

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3.01

Based on 64 reviews, last reviewed 13th Jun 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

36%

51%

Latest highest rating:

5

COMPETITIVE COMPANY very helpfuland informative with products a nd services for ISA FUNDS ETC Reviewed on: 13th June 2025

Latest lowest rating:

1

CharterSavings bank unprofessional and inflexible. CharterSavings bank have £50k of mine in a recent Isa. I instructed them to add my remaining £2.5K from an old provider within their 30 days limit to ... Read more Reviewed on: 29th January 2024

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Charter Savings Bank Fixed Rate Bond reviews (64)

Review of the Charter Savings Bank, Fixed Rate Bond:

Fixed rate ISA

Transferred 3 ISAs to them over a month ago and only one amount has been deposited. Contacted the other 2 establishments and have been told that transfers took place over 2 weeks ago. Tried to contact Charter with no response, what did I expect they are a typical bank making money off me without giving anything in return…. As soon as I get my money all in one place it’s coming straight out. Reviewed on: 13th November 2023

Not sure

I've found getting in contact with Charter Savings Bank to be quite difficult. You don't need to have a branch to manage a savings account like this, but good telephone support is important, so I hope things get better here. Reviewed on: 2nd September 2015

Average rate

I found the online services decent and rate is acceptable given the current climate. Reviewed on: 29th June 2015

Poor Phone pickup

There is no point starting a new bank to compete with others if we can't get through on the phones. If I can't get through to someone to query about their accounts why would I trust moving my account to them. Have been trying all morning and put on hold, not told where in queue, no chance to leave message so can get back to me. I have a day job too so can't spend all morning on the phone. Keep getting told by automated message can submit secure message, thanks, but I need to know now not wait x amount of days before I get a response. Won't be using these.. Reviewed on: 27th April 2015

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