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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48802 reviews)

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4.94

Based on 48,802 reviews, last reviewed 23rd Feb 2026

108800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Love this bank, easy to set up! Love this bank, easy to set up! Easy to use app wouldn’t bank anywhere else now Reviewed on: 23rd February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48802)

Review of the Chase Bank, Current account:

Great service but need IBAN capability

Great service & user experience but lack of IBAN for international payments is a major downside. Reviewed on: 26th February 2025

Great rates

Excellent for use on holiday. Great exchange rate and no charges. Good choice of saving accounts. Round up is excellent. Very easy access for telephone banking. All in all very pleased. Reviewed on: 19th February 2026

Great Bank

Right from setting up the account Chase has been brilliant. The website is very intuitive and reasonably easy to navigate. The account facilities are great. Reviewed on: 19th February 2026

great bank, app is easy to set up and use, great cus...

great bank, app is easy to set up and use, great customer service and easy to navigate app Reviewed on: 19th February 2026

Love the no fee to use debit card abroad.

Love the no fee to use debit card abroad. Interest rate is not competitive. The 1% cash back is now too restrictive. Reviewed on: 19th February 2026

Happy, more incentives could be offered

Happy, sometimes do offers for using they're debit card ie amazon voucher, would like to see more of something like this offered Reviewed on: 19th February 2026

I am 77 years old and looking deposit Savings.

I am 77 years old and looking to put my savings in trusted Bank. I contacted Chase customer Services and from my first reception from them I had my hand held and was supported in everyway. I now have a current account that gives me a return when I am spending and a savings account that gives me easy access if required with an excellent interest rate. All under control on my phone app, which I thought I would never do, but to my delight I found it so easy to use. Initially if I was unsure of anything there was a person on the end of the phone to guide me, I'm now very confident & very happy. What more do you want from a Bank! Reviewed on: 19th February 2026

King of all the banking Apps

Just works. All the time. Brilliant App which is both simple to use and insightful with spending habits etc. transfers seem to happen faster than other banks. Always works abroad too, with no fees and hassle. Reviewed on: 19th February 2026

No nonsense, just service!

First class app making e banking so simple and straightforward. There are no gimmicks or fuss contained within the app, it is all about making transactions simple and straightforward which therefore offers super service. Reviewed on: 19th February 2026

Excellent customer service

Their customer service is fabulous. The team hears me and they do everything to see that they can resolve the issue. They are emphatic and attentive. Reviewed on: 19th February 2026

Great account very simple to use

Very simple set up process easy to move money between savings and current and good rates when travelling Reviewed on: 19th February 2026

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